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"Hanoi Royal Palace Hotel 2 is a small older hotel. It rained the entire week we stayed there and our room felt damp. There was always condensation on the windows as well as the walls and floor in the bathroom. There was no fan in the bathroom which added to the problem. Rooms are not soundproof and the noise from the busy Hanoi traffic was constant. On the positive side, the staff were all excellent. The place was clean and well cared for. The breakfast was good and the service was great....

"I recommend staying at a hostel over this. This hotel is completely misrepresented on Hotels.com. I am upset that the website even allows it’s listing to continue when the rooms and amenities very clearly do not match the photos shown. When we arrived the first hint something was wrong was that the front desk area looks nothing as pictured on the website. My husband and I found out later this is a picture of another hotel down the street, how is this allowed? When we got to our room, yes the...

"We only had a very quick trip in Hanoi but we loved being very central within walking distance to lots of the old town. Friendly, helpful staff and a value for money room and breakfast."

"Staff were very friendly and helpful. "

"Oriental Suites Hotel & Spa boasts a prime location within easy walking distance of key attractions such as Hoan Kiem Lake, the renowned Water Puppet Theatres, and the vibrant weekend night market. Moreover, exploring Hanoi is remarkably easy, thanks to the convenient access to hop-on, hop-off bus ticketing kiosks near the lake. Beyond its unbeatable location, the hotel distinguishes itself through its impeccable hospitality and commitment to guest comfort. From the attentive staff to the...

"Conveniently located with shops, eateries and massage spas everywhere in walking distance."

"All the staff members were very helpful! Thank you! "

"Great location. Beautiful property. Lots of amenities. We loved it."