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Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly Hanoi hotel in Old Quarter with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | Egyptian cotton sheets, premium bedding, down comforters
Property amenity
Lobby sitting area
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
The price is SAR 155
SAR 176 total
includes taxes & fees
28 Jan - 29 Jan

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down comforters

Family Suite Large Balcony & Terrace (9m2) City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (3334)
The price is SAR 155
SAR 176 total
includes taxes & fees
22 Jan - 23 Jan
Hanoi Royal Palace Hotel 2

About the neighborhood

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Upscale family-friendly hotel refurbished in 2024 and located near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Hanoi Lotus Boutique Hotel provides a free breakfast buffet, a free daily manager's reception, and a rooftop terrace. Treat yourself to a massage, a facial, or a body wrap at Royal 2, the onsite spa. The on-site restaurant, AUCO Restaurant, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and mini golf.
Other perks at this hotel include:
  • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, coworking spaces, and books
  • ATM/banking services, concierge services, and meeting rooms
  • Guest reviews speak highly of the breakfast, overall value, and central location
Room features
All guestrooms at Hanoi Lotus Boutique Hotel include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with hydromassage showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and eco-friendly cleaning products

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of USD 70

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Mini golf

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Elevator door width (inches): 59
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 20
  • Magnifying mirror
  • Roll-in shower
  • Roll-in shower width (inches): 10
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 20
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Books
  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby
  • Games
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Music library
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Lotus Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Lotus Boutique Hotel?

Valet parking is available for USD 50 per day.

What time is check-in at Hanoi Lotus Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours, for a fee of USD 15.

What time is check-out at Hanoi Lotus Boutique Hotel?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does Hanoi Lotus Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18.00 per vehicle applies.

Where is Hanoi Lotus Boutique Hotel located?

This family-friendly Hanoi hotel is located near the airport, within a 10-minute walk of Hang Da Market, St. Joseph's Cathedral of Hanoi, and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 12 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1764 out of 2032 reviews" "
Rating 8 - Good. 136 out of 2032 reviews" "
Rating 6 - Okay. 61 out of 2032 reviews" "
Rating 4 - Poor. 36 out of 2032 reviews" "
Rating 2 - Terrible. 35 out of 2032 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Katherine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very basic, no frills hotel. Not as nice as the pictures. Good for a one nighter if Hanoi is just a stop over, otherwise would recommend staying elsewhere. The free breakfast was very limited and not great - and in a different nearby hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Anna

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we booked the room, we didn’t realise the “window” was actually just to the hallway. We had this closed, but could still hear people coming and going quite loudly. Because the hotel is so narrow, I don’t think many rooms would have a window to the outside. Other than this, it was pretty good. The receptionist even have us a takeaway breakfast when we had to check out early!
Stayed 1 night in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. So helpful. Very quiet property
Stayed 3 nights in Jan 2025

8/10 Good

Donna

Traveled with group
Place was spotless but very tired rooms. Scratched and chipped surfaces etc. we booked many months ahead and booked a twin room but we only ended up having one bed between us which wasn’t ideal
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annabelle at the front desk was very helpful and friendly throughout our stay. The hotel is located within walking distance of many food establishments and shopping. The hotel can also arrange tours for you and can arrange transport to and from the airport
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Stayed 1 night in Dec 2024

6/10 Okay

EARL JEROME

Liked: Cleanliness, staff & service
I prefer a room with a window to the outside of the property
Stayed 4 nights in Dec 2024

4/10 Poor

Magnus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I would have paid 15 euros for this room, I would still have been disappointed. But for almost 60 bucks I expect way more. Mold everywhere, strange smell, damp, very dated and poor condition in general. We booked this hotel because of the good reviews here in Expedia and we don’t understand anything. Either they are all fake, or I’m drunk. Only positives were the good service in the reception as well as the breakfast that managed to surprise us positively.
Stayed 1 night in Dec 2024

10/10 Excellent

richard

Traveled with family
Hanoi old quarter is very busy! Coming from America it will take time to get use to the city chaos. This hotel is a bit run down. Slow drain , need updates soon? Still functioning, I would give a two stars hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Stayed 3 nights in Dec 2024

4/10 Poor

Jenna

Stayed 1 night in Dec 2024

4/10 Poor

Benjamin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At this price range, you can find much better options around. The rooms are not sound proof, and overall the place is not very clean and hygienic. You can take a look at the photos for reference, which were taken during my stay mid-December 2024. Furthermore, after the first night, someone walked into my room at approximately 7.30am. I am thinking it is the hotel housekeeping staff, but still consider it pretty unprofessional to barge in when I am still asleep (giving the benefit of doubt here). Upon informing the hotel receptionist and requesting for an upgrade to a different room type, the receptionist told me that I had to pay USD10 per night for the upgrade, even though my room's security had been compromised. I requested to speak to a Manager instead, who gave me the Royal Suite Large Balcony & Terrace for the remainder of my trip. However the nightmare did not end there, with the room shower and basin constantly clogging up, as shown in the pictures. I once again informed the receptionist, who simply told me to press the sink button, which did not alleviate the matter. A terrible experience and a place to avoid for anyone looking/browsing at this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

thomas

Traveled with partner
The buffet breakfast is not in this hotel but one a short walk away. Staff was great and helpful. Close walking distance to many popular sites. Stayed in family room and enjoyed large deck area. Room is dated but had everything required
Stayed 2 nights in Dec 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was amazing, upgraded me for free the first night and the laundry service was great also. A really nice room too!
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, 10 minutes walk to the lake, lots of nearby shops and restaurants. Staff was lovely and very accommodating.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service
Although the facilities provided are basic, it greatly compensated with great service and friendly staff who renders help and assistance when required.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old town is crazy busy at night but real interesting
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Liked: Property conditions & facilities
I loved the staff.
Stayed 8 nights in Dec 2024

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was fine for staying in the old quarter. Nothing fancy, but the staff were very helpful and the room was comfortable. Could hear the traffic beeping outside, but I'm not sure if you can get away from that at any hotel! Convenient for walking around to many of the spots we wanted to see.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024

4/10 Poor

Teddy

Stayed 5 nights in Nov 2024

8/10 Good

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a few days in the old quarter area of Hanoi, I enjoy the location because it was very close to the train street and other local attractions, the room and Hotel was very comfortable and the hotel provided basic essentials and services and an adequate breakfast as well. The water pressure in my room was inconsistent. Other than that the majority of my stay was very satisfactory.. also the staff did an exceptional job of setting up my travel tours and airport transfer which were excellent tours from excellent companies and provided meaningful memories during my stay here in Hanoi.
Stayed 3 nights in Dec 2024