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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Escape to a serene retreat with top-notch staff and proximity to shopping. Unwind in style near West Lake’s breathtaking views.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Children's play area - indoor
Poolside bar
Lake
Studio Suite Double | Lake view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Spa
The current price is SAR 365
SAR 414 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double

Minibar, in-room safe, desk, iron/ironing board

Superior Double

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Club Floor LAKE VIEW

Lake view

Superior Double Club Floor LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN LAKE VIEW

Lake view

Superior TWIN LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Family

Superior Family | City view

Superior Family

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio Suite Twin

Studio Suite Twin | Lake view

Studio Suite Twin

Highlights

Separate sitting area
Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Studio Suite Double

Studio Suite Double | Lake view

Studio Suite Double

Highlights

Separate sitting area
Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Convertible

Minibar, in-room safe, desk, iron/ironing board

Superior Convertible

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Convertible LAKE VIEW

Lake view

Superior Convertible LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Club Floor

Minibar, in-room safe, desk, iron/ironing board

Superior Double Club Floor

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN

Minibar, in-room safe, desk, iron/ironing board

Superior TWIN

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double LAKE VIEW

Lake view

Superior Double LAKE VIEW

Highlights

Air conditioning
Smart TV
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
Free bottled water
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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Lotte Hotel Hanoi

Pool
Hot Tub
Spa
Parking included
9.4 out of 10, Exceptional, 1,006 reviews
The price is SAR 428
SAR 486 total
includes taxes & fees
2 Feb - 3 Feb
Lotte Hotel Hanoi

About the neighborhood

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk
  • West Lake - 7 min walk
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hoan Kiem Lake - 8 min drive
  • Hanoi Old Town Night Market - 8 min drive

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI BY LOTTE provides a golf course, a poolside bar, and a shopping mall on site. Treat yourself to spa services, such as a body treatment, a facial, or a massage. Be sure to enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), golf clubs on site, and tour/ticket assistance
  • Luggage storage, concierge services, and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 264 rooms feature comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bidets, tubs or showers, and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 554400 for adults and VND 277200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Layered
  • Tim Ho Wan
  • Hedonist
  • Lush Salon

Things to do

  • Fitness center
  • Golf course
  • Outdoor pool
  • Playground
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubs
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 20
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

Yes, this property has an outdoor pool.

Is L7 WEST LAKE HANOI BY LOTTE pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI BY LOTTE?

Self parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI BY LOTTE?

Check-out is at noon.

Where is L7 WEST LAKE HANOI BY LOTTE located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 221 reviews" "
Rating 8 - Good. 23 out of 221 reviews" "
Rating 6 - Okay. 9 out of 221 reviews" "
Rating 4 - Poor. 3 out of 221 reviews" "
Rating 2 - Terrible. 6 out of 221 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Yuen Li

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and convenient with a mall nearby. Service is excellent!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Ammar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

8/10 Good

Jagbir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is small, hardly any space to move around the room and place the luggage
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Hong Thiam Lucas Joel

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2024

10/10 Excellent

KWANGNAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Son

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHULWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5days biz trip
Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities. Only issue is, room service menu should hv more choices but food quality served is good!
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly recommend this property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5 stars hotel experience
Top 5 stars hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5 stars hotel
Top class hotel in all facilities
Stayed 3 nights in Jul 2024

8/10 Good

Pui Man Heidi

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
Stayed 1 night in Jun 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.
Stayed 4 nights in May 2024

10/10 Excellent

Yun Fang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Next to lotte mart and airport
Stayed 3 nights in May 2024

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lee

Stayed 1 night in May 2024

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner
Stayed 2 nights in Apr 2024

10/10 Excellent

Jian Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me
Stayed 4 nights in Apr 2024