Find all hotels by Excellence Resorts in North Coast

"Everything is perfect there"

"The property is very beautiful.. one thing o observe was the entrance to the lobby was leaking heavily due to heavy rain.. I think they management need to have this issue resolved immediately.. the dining room staff were very helpful.. I would like to acknowledge two individuals who went above and beyond for me and other guests.. Yanique that works in the evening and Mikale that works breakfast in the morning.. I hope I spell their names correctly.. they both work in the main dining room downstairs.. I would also like to acknowledge Jermaine that works at the bell desk.. these individuals made my vacation extremely special.. thanks to all of you "

"Excellent property for the entire family to enjoy!"

"Pros: Close proximity to the airport Beach access Great food Nice amenities-esp pools Drinks were good-shakes too Room was vey spacious Beds were really comfortable Felt safe in the resort Hotel decor -good taste Never felt crowded Cons: The room was always so damp and the first couple days were pretty unpleasant with the mildew/mold smell. When we brought that up to their attention , Trishna very quickly tried to resolve the issue which made it so much better! (Replacing the AC’s filter) Some staff members were borderline rude. Especially the restaurant servers and some bartenders at the pool bar. We felt uncomfortable at times because they seemed so unhappy working there. I don’t remember seeing anyone even smiling once, except for a few that I can name-Rashay(spell?), Andre, Tony, the bartender at the lobby bar, the older gentleman working at the reception area, and my room attendant. This place is indeed a paradise for the visitors but probably not so for those who live & work there. "

"Beautiful "

"I like it"

"Great resort"

"I would say it was amazing. The service was great. It's a little slower than what we're used to in the United States, but all the same pretty good. Check-in Ms. Kassandra and Ms. Claudia truly amazing. They need a raise. The food was great compared to anywhere else at any other resort that we've eaten at in jamaica. There are no elevators but there are a bunch of rooms on the ground floor and 2nd floor. Hotel was very boutique-y and vintage, but in a good way. I will definitely come back. Planning on bringing the kids next spring break. The beach and the accessibility to shops and attractions were great. Everything within walking distance. Most of the locals are helpful, but you still have to be mindful of scams with taxis and watch out for female drivers. They seem to be the ones. That I use to run the most scams. The older ladies help us around the city, it gives a real community sense of community. We bought local with the local vendors first before going to any commercial businesses. And they were great felt safe for the most part, but I am a New Yorker, so it is about the same environment/ culture. Vendors were pushy, but polite, so a simple no, thank you and continuing to walk on by works well. Tips are not necessary, but are appreciated.One u s dollar goes a long way."

"This place is so under rated a real diamond all the staff were friendly and welcoming the food was delicious rooms were nice just an all around nice stay we will def be back "