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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, free minibar, in-room safe, blackout drapes
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All inclusive

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | C)

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Premium With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Side Sea View

Bathroom | Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Aerial view

Hotel Riu Montego Bay - Adults Only - All Inclusive

Pool
Hot Tub
Breakfast included
All inclusive
8.4 out of 10, Very Good, (4374)
Hotel Riu Montego Bay - Adults Only - All Inclusive

About the neighborhood

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James

What's nearby

  • Blue Diamond Shopping Centre - 3 min walk
  • SuperClubs Ironshore Golf and Country Club - 3 min drive
  • Rose Hall Great House - 9 min drive
  • Doctor's Cave Beach - 10 min drive
  • Montego Bay Cruise Ship Terminal - 12 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Luxury all-inclusive property near Doctor's Cave Beach
A free breakfast buffet, a nightclub, and 2 swim-up bars are just a few of the amenities provided at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a sports massage, aromatherapy, or a body scrub at Renova Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Fitness classes are offered at the health club; other things to do include sailing, windsurfing, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
Additional perks include:
  • 3 outdoor pools with 2 swim-up bars, sun loungers, and pool umbrellas
  • Limo/town car service, access to a nearby health club, and luggage storage
  • Coffee/tea in the lobby, a billiards/pool table, and meeting rooms
  • A 24-hour front desk, a TV in the lobby, and wedding services
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 288 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Balconies, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 4 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Montego Bay
  • LAcquedotto
  • Krystal
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Access to nearby health club
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Windsurfing

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (1916 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Riu Palace Jamaica - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive doesn't offer parking.

What time is check-in at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Jamaica - Adults Only - All Inclusive located?

Nestled on the beach, this Montego Bay property is within a 5-minute walk of Jamaica Beaches, Whitter Village, and Blue Diamond Shopping Centre. Tropical Bliss and SuperClubs Ironshore Golf and Country Club are also within 3 mi (5 km).

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 872 out of 1348 reviews" "
Rating 8 - Good. 275 out of 1348 reviews" "
Rating 6 - Okay. 113 out of 1348 reviews" "
Rating 4 - Poor. 48 out of 1348 reviews" "
Rating 2 - Terrible. 40 out of 1348 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian Ross, Center Moriches

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Jimani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Temekia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food and drinks
Stayed 4 nights in Dec 2024

8/10 Good

James

Stayed 4 nights in Dec 2024

10/10 Excellent

Naa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the RIU. Loved the food options as well
Stayed 4 nights in Nov 2024

10/10 Excellent

Natasha Ann, Norristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check-in staff, hotel security, and Jamar at dining services…everything was exceptional! Sincerely, Rum Punch King!
Stayed 5 nights in Jan 2025

8/10 Good

Nikeba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel RIU palace Jamaica and I must say it was lovely. I was in the elite room which came with a jacuzzi in the room and on the balcony. The hotel was very laid back but only steps way from its sister hotels if you wanted to party. The staff was very nice and polite, always willing to assist. I definitely recommend this hotel if you’re older but still have some kick in you😂.
Stayed 4 nights in Jan 2025

10/10 Excellent

Angelina

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

flaka

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejorrr all inclusive al que eh hido me encantó ,,, love ittt ONE LOVE
Stayed 3 nights in Oct 2024

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely fantastic
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I'm only giving 2 stars because the buffet restaurant was actually very good. Our room was disgusting. Dirty. There was a roach in the toilet area. The door was so dirty and damaged. Room number 1055. You walked up to the door and wondered if you're entering a jail cell or a hotel room. The entire feel of our hallways leading up to our room was like being in a prison or hostel and not a resort hotel. The hallway was so noisy with banging doors and screaming guests it was difficult to believe this was an adult only facility. It was so bad one night I thought someone was being killed I asked my husband to look through the peep hole to ensure no one was dying. We never saw a security guard the entire stay and most guests seemed sketchy which made our stay feel very unsafe. The grey tiles throughout our room seemed like it had not been cleaned in years. The room also had a wet cold feel that made even the bed feel wet and uncomfortable. This property is definitely deceiving in that the common areas might seem luxurious but that's where it ends, it's only one step above a hostel and definitely not a luxury hotel.

2/10 Terrible

Marielle

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Ashanie

Stayed 3 nights in Dec 2024

6/10 Okay

Raeven

Disliked: Property conditions & facilities
The best part of this property was the food. The buffet has various vegetarian/pescatarian options and great diversity for broad types of palates- from burgers and fries to local dishes and other world cuisines such as Chinese, Japanese, and Indian options. I chose not to eat at the restaurants because I was so happy with the buffet. The room service on the other hand was not as good. Sandwiches are fine but both times I ordered a sandwich it was soggy and didn’t taste good. The nachos had only a tiny dish of cheese. This place is VERY ALCOHOL/PARTY centered. If that’s not your thing I don’t recommend choosing this resort. There are huge parties at night but also they blast rap music all day and it’s hard to find anywhere that doesn’t feel like a club to relax or read. I was disappointed that I called ahead to book scuba diving and was told I don’t need to book because they don’t fill up. When I arrived I was told the same family booked all three of the coming days for all three dives on all those days and I couldn’t go until the end of the week. I came specifically to dive and only got to dive ONE day because I was told it wouldn’t sell out. It’s not fair to allow one family to book all three dives three days in a row. I came specifically to dive and only got one day in because on the last day I had developed a bad cold. Even if I was able to go the last day, I would have only gotten in two days of diving out of a 6 day trip that I planned to dive every day.
Stayed 5 nights in Dec 2024

8/10 Good

Cadisha

Traveled with group
Liked: Cleanliness, staff & service, amenities
Thin walls! Felt like people were in our room talking … the doors kept slamming. They should remove the word palace from their name honestly. Food was not great, but service was. I like the Jamaican proverbs delivered when making our room. This was a nice touch. Pool was clean, beach water was murky. Riu mo bay was great !! Thank goodness we had access to go there for entertainment
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worlds nicest staff! Food options are amazing also. Love that you get access to the other two resorts next door as well.
Stayed 5 nights in Dec 2024

6/10 Okay

HENRY DEL CARMEN

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent, Hotel lacks maintenance, beach is muddy, very limited space to make reservations in restaurants.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra, Flushing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back to this resort. It is Excellent. Everything was clean and on point. I got Elite club and had the best liquors as well. From the very moment i entered this hotel i was treated like royalty. Staff is always on point, happy, helpful. Just the whole vibe of this resort. Excellent entertainment with Genius and Bravo and the bartender Winston omg. Everyone is just wonderful. This is by far my best vacation. Ya Man!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

TERRIANCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about what i experienced at Riu... customer Service was excellent...i never had to ask for anything twice...it was just a great stay and experience overall... nothing absolutely nothing to complain about
Stayed 4 nights in Dec 2024

8/10 Good

Mack

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palace is a nice property but definitely could use some updating and attention to detail! We were on the second floor of Elite club and there was no elevator. The room didn’t have all of the welcome package though we arrived at 9:30 P.M. The ceiling fan in my room had dust on the blades and my colleagues room had a tear in the sofa. Also I didn’t feel it was safe or sanitary for myself or the batenders with the amount of hornets flying around the pool bars and landing on the fruit being served to guest. Management definitely needs to assess the property better!
Stayed 5 nights in Dec 2024

10/10 Excellent

JEFF, Clermont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good food and drinks and friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks peace and blessings!
Stayed 5 nights in Dec 2024