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Half Moon

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Half Moon

View from room
3 outdoor pools, pool umbrellas, sun loungers
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
The price is SAR 1,792
SAR 2,480 total
includes taxes & fees
23 Jan - 24 Jan

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Villa, 1 Bedroom, Ocean View

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Villa, 1 Bedroom, Ocean View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 186 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds, 1 Double Bed and 1 Queen Bed

View all photos for Villa, 1 Bedroom, Garden View

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 186 sq m
  • Sleeps 3
  • 3 King Beds, 1 Double Bed and 1 Queen Bed

Suite, 1 Bedroom, Ocean View (Duplex)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 46.3 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Garden View

Balcony

Villa, 4 Bedrooms, Garden View

Highlights

Patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 3
  • 4 King Beds and 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Estate)

TV, DVD player

Suite, 2 Bedrooms (Estate)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 204 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 4 Bedrooms (Estate Ocean)

TV, DVD player

Suite, 4 Bedrooms (Estate Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 292 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds and 1 Double Bed

View all photos for Room (Eclipse)

Room (Eclipse) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room (Eclipse)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Estate)

Room (Estate) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room (Estate)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Estate)

Coffee/tea maker

Suite (Estate)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 160 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Great House Ocean)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room (Great House Ocean)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms (Great House)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms (Great House)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite (Great House Ocean)

Coffee/tea maker

Suite (Great House Ocean)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Prestige)

Junior Suite (Prestige) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Junior Suite (Prestige)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Prestige, Ocean)

Suite (Prestige, Ocean) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite (Prestige, Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, Garden View (Duplex)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Ocean View

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room, Ocean View

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Exterior

Villa, 1 Bedroom, Ocean View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Ocean view
  • Sleeps 3
  • 3 King Beds and 3 Double Beds OR 6 King Beds

View all photos for Villa, 1 Bedroom, Garden View

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Sleeps 3
  • 6 King Beds OR 12 Twin Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Ocean)

Suite (Ocean) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite (Ocean)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View | Interior

Villa, 1 Bedroom, Garden View

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 232 sq m
  • Sleeps 3
  • 7 King Beds OR 5 King Beds and 4 Twin Beds

Suite, 2 Bedrooms

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Garden View (Resort)

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Room, Garden View (Resort)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Pool)

Suite (Pool) | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Suite (Pool)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Aerial view

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Pool
Hot Tub
All inclusive
8.8 out of 10, Excellent, (1006)
The price is SAR 1,579
SAR 1,579 total
includes taxes & fees
21 Jan - 22 Jan
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About the neighborhood

Map
Rosehall Main Road, Montego Bay, Saint James

What's nearby

  • Half Moon Bay Equestrian Centre - 3 min walk
  • Half Moon Golf Course - 2 min drive
  • Montego Bay Convention Centre - 3 min drive
  • Blue Diamond Shopping Centre - 4 min drive
  • Rose Hall Great House - 5 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min drive
  • ‪Lobby Bar - ‬10 min walk
  • ‪KFC - ‬4 min drive
  • ‪Choicez - ‬2 min drive
  • ‪The Jerk Hut - ‬12 min walk

About this property

Half Moon

Luxury eco-certified resort by the ocean
Consider a stay at Half Moon and take advantage of a golf course, an airport shuttle, and a swim-up bar. This resort is a great place to bask in the sun with a private beach, a beach bar, and beach massages. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a facial at Fern Tree Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include scuba diving, windsurfing, and hiking/biking. Guests can also expect to find a poolside bar, a terrace and an art gallery on site.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • 11 outdoor tennis courts, express check-out, and supervised childcare (surcharge)
  • A gift shop, a 24-hour front desk, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 180 individually furnished rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with separate tubs/showers and free toiletries
  • TVs with cable channels and DVD players
  • Patios, coffee/tea makers, and ceiling fans

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 10:30 PM
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: USD 46.25 for adults and USD 23.12 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 11 outdoor tennis courts
  • 2 spa tubs
  • Fitness classes
  • Arcade/game room
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 175.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 87.50 (from 2 to 12 years old)
  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 46.25 for adults and USD 23.12 for children
  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 15 (roundtrip), (from 3 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Half Moon
Half Moon Hotel
Half Moon Hotel Montego Bay
Half Moon Montego Bay
Moon Half
Half Moon Jamaica
Half Moon, a Rock Hotel Montego Bay
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Half Moon a Rock Hotel Montego Bay
Half Moon Resort Montego Bay
Half Moon Resort
a Rock Hotel Montego Bay
Half Moon Rose Hall
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica
Half Moon Resort
Half Moon Montego Bay
Half Moon Resort Montego Bay

Frequently asked questions

Does Half Moon have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Half Moon?

As of 18 Muharram 2025, prices found for a 1-night stay for 2 adults at Half Moon on 2 Safar 2025 start from $670.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Half Moon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Half Moon?

Limited spots are available.

What time is check-in at Half Moon?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Half Moon?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Half Moon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10:30 PM on request. A fee of USD 25 per person applies.

Where is Half Moon located?

Located in Montego Bay, this beachfront resort is in the historical district and within a 5-minute walk of Jamaica Beaches and Half Moon Bay Equestrian Centre. Three Palms Ocean Course and Half Moon Golf Course are also within 2 mi (3 km).

Half Moon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 497 out of 642 reviews" "
Rating 8 - Good. 99 out of 642 reviews" "
Rating 6 - Okay. 22 out of 642 reviews" "
Rating 4 - Poor. 10 out of 642 reviews" "
Rating 2 - Terrible. 14 out of 642 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclipse rooms are clean and modern and its great to have Jamaican hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at the Halfmoon Hotel for over 20 years, it's absolutely one of the best hotels in the entire world and I've traveled the world. Service, accommodations,dinning and entertainment options are unmatched . I highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Shendra, Nepean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort that provided the best family getaway for those looking for a fun but more private vacation experience. Infinity ocean side pool offered both relaxation and fun in the sun and the Equestrian Centre provided some fun filled afternoons swimming in the ocean with the horses. While we didn’t bring our golf clubs this time we will do so on our next visit as the course looked amazing and the restaurant on site (Sugar Mill) was fantastic! In terms of accommodations highly recommend the newer Eclipse which is centrally located with great food options.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel property which combines old with new. The staff is very accommodating and friendly. There are several restaurants on the property. We would recommend Delmar’s and Sugar Mill. We recommend having a drink either before or after dinner at Lester’s located in the Eclipse section of the property. Explore the property-the gym, tennis courts, 18-hole golf course, equestrian center, the two miles of beachfront property, and their spa. You will not be disappointed.
Stayed 4 nights in Dec 2024

2/10 Terrible

Matthew

Stayed 3 nights in Nov 2024

6/10 Okay

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Tierre

Traveled with partner
Everything was excellent from start to finish
Stayed 3 nights in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Wonderful experience! Can’t wait to return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
half moon is amazing we love it and will definitely be back
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would recommend staying on the eclipse side of the property. It looks completely modern new and clean. It’s such a breath of fresh air being in such a quiet luxury hotel that’s still in Montego Bay. The issue we had was that for this to be a five star resort not all the staff members were warm and welcoming and helpful. we had an issue with our shower, not working the first night and the night manager and night staff were so nice and accommodating, and put us in another room. But other than that, most of the staff were not up to par with their service like most five-star hotels we stay at. The lady who checked us in had a bit of an attitude because we wanted to get content because we are travel bloggers. Instead of coming up with a solution, she tried to stop us completely and had an attitude. I wouldn’t recommend this hotel if you want to create content. The hotel pool staff ran out of clean towels that go over the lounge chairs so instead he gave us a regular towels to put on our chairs that is not something we expect at a five star resort. We are really picky with which hotels we stay at so we expect a lot if the hotel is rated for five stars and we just felt like the service was lacking. The property is beautiful quiet and we had a really great time at Lester‘s bar on property. All the staff at Lester’s bar were nice. I think that the staff members need extra training on how to go above and beyond for gas who expect that level of service from a five star hotel.

10/10 Excellent

Anupam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclipse section is new and pristine and with limited crowd. You will never have to fight for a beach chair. Butler service is also quite useful.
Stayed 3 nights in Oct 2024

6/10 Okay

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the property was quiet and clean. The staff was friendly and helpful. I didn't like that they charged for everything! I wasn't even provided water in my room. I had to purchase it and the prices are exorbitant. It's a nice place but not for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fabulous and comfortable. Had antique furniture and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal, Jamaica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Debora, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort Ever!
It was the most relaxing trip I have ever been on because of half moon! The resort was phenomenal and we will be back!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great classy place to stay
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property but with the exception of breakfast the food was disappointing…. Pricy and spicy with no vegetarian options as offered at Hilton and Palladium
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Abaynesh

Stayed 3 nights in Aug 2024

10/10 Excellent

chris

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 2 nights in May 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and pleasant.
Stayed 3 nights in Aug 2024