See all properties
Save

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Adults-only luxury on the beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Sundeck
Aerial view
8 bars/lounges, 2 poolside bars, swim-up bar
Gazebo
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
The price is SAR 2,893
SAR 2,893 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View King

Junior Suite Garden View King | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deal of the Day

Separate tub and shower, jetted tub, designer toiletries, hair dryer

Deal of the Day

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front Swim-Out

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite Ocean Front Swim-Out

Highlights

Balcony
Separate sitting area
Individually furnished
Private pool
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
  • 108 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean Front Double

Separate tub and shower, jetted tub, designer toiletries, hair dryer

Junior Suite Ocean Front Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim-Out King

Balcony

Preferred Club Junior Suite Ocean View Swim-Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Private pool
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front King

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 108 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View Double

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Presidential Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
  • 178 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

On private beach
Pool
Hot Tub
All inclusive
8.2 out of 10, Very Good, (1015)
The price is SAR 2,658
SAR 2,658 total
includes taxes & fees
7 Dec - 8 Dec
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

About the neighborhood

Map
Lot 59A Freeport, Seawind Key Investments Ltd, Montego Bay, Saint James

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 km
  • Sunset Beach Resort Au Natural Beach - 10 min walk - 0.9 km
  • Montego Bay Cruise Ship Terminal - 19 min walk - 1.6 km
  • Montego Bay Marine Park - 7 min drive - 4.7 km
  • Doctor's Cave Beach - 15 min drive - 6.1 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 23 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Jerky's Bar and Grill - ‬4 min drive
  • ‪Coco Cafe - ‬1 min walk
  • ‪Montego Bay Yacht Club - ‬12 min walk
  • ‪KFC - ‬5 min drive

About this property

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Luxury all-inclusive property near Sunset Beach Resort Au Natural Beach
Montego Bay Cruise Ship Terminal is located near Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive, which provides free full breakfast, a casino, and 2 poolside bars. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a deep-tissue massage, a facial, and hydrotherapy at Secrets Spa by Pevonia, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include surfing/body boarding, sailing, and water skiing. Free in-room WiFi is available to all guests, along with a swim-up bar and a terrace.
Other perks include:
  • 2 outdoor pools with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, an outdoor tennis court, and an electric car charging station
  • Express check-out, express check-in, and a banquet hall
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 350 individually furnished rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with jetted tubs and designer toiletries
  • LCD TVs with premium channels and DVD players
  • Balconies, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Yoga

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM–10:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 8 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • World Cafe
  • Blue Mountain
  • Portofino
  • Himitsu
  • Oceana

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Boat tours
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor tennis court
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Water skiing
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (7804 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 33 casino slot machines
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Casino (1410 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Secrets Wild Orchid Luxury
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury All Inclusive Hotel
Secrets Wild Orchid Luxury All Inclusive Hotel
Secrets Wild Orchid Luxury All Inclusive All-inclusive property
Secrets Wild Orchid Luxury Hotel
Hotel Secrets Wild Orchid Montego Bay - Luxury Montego Bay
Montego Bay Secrets Wild Orchid Montego Bay - Luxury Hotel
Hotel Secrets Wild Orchid Montego Bay - Luxury
Secrets Wild Orchid Montego Bay - Luxury Montego Bay
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
Secrets Wild Orchid Luxury
Secrets Wild Orchid Montego
Secrets Wild Orchid Montego Bay Luxury All Inclusive Hotel
Secrets Wild Orchid Luxury All Inclusive Hotel
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Luxury All Inclusive All-inclusive property
Hotel Secrets Wild Orchid Montego Bay - Luxury – All Inclusive
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
Secrets Wild Orchid Inclusive
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury – All Inclusive
Secrets Wild Orchid Montego Bay Luxury
Secrets Wild Orchid Inclusive

Frequently asked questions

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis, volleyball, cooking classes, and more.

Where is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive located?

Nestled on the beach, this Montego Bay property is within a 15-minute walk of Freeport Peninsula and Sunset Beach Resort Au Natural Beach. Montego Bay Cruise Ship Terminal and Montego Bay Yacht Club are also within 1 mi (2 km).

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1015 reviews" "
Rating 8 - Good. 257 out of 1015 reviews" "
Rating 6 - Okay. 120 out of 1015 reviews" "
Rating 4 - Poor. 64 out of 1015 reviews" "
Rating 2 - Terrible. 65 out of 1015 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rodney

Disliked: Cleanliness
Stayed 7 nights in Nov 2024

2/10 Terrible

Pamela

Disliked: Staff & service
My flights to Jamaica were cancelled due to snowstorms 1 day before my departure. The flight schedule would have gotten me to Jamaica a minimum of 30 hours later (once airports reopened). The hotel wouldn't acknowledge that I had no ability to get to the property for my first night (or maybe my 2nd night). I contacted their staff mote than 24 hours in advance of my check in Secrets requires 48 hours notice. That deadline was 24 hours before snowstorms even threatened my state. I understand that they can't always rebook rooms, but a partial refund could have kept a longtime customer. IF YOU BOOK WITH THIS CHAIN BE SURE YOU BUY TRAVEL INSURANCE TO GET SOME OF YOUR MONEY BACK! The property also had a staff walkout 2-days after I was in touch with their front desk. This also compromised their food and bell services for a day or two. I don't know if the property compensated guests for closing some restaurants or the lack of housekeeping and bell service. Other hotel chains in Jamaica had also had similar strikes over the past few weeks, so Secrets wasn't alone. But it seems both its staff and guests of this former AMResort had suffered under new management policies.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and the staff was very nice. Staff had activities if you wanted to participate or quite areas if you preferred not to. Remone our cabana attendant was great. Restaurants were also great. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Facey, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet - love that. The place was relaxing. The staff were very very very pleasant, helpful, and very fun to be around. We were upgraded to Breathless from Secrets, and it did NOT disappoint. If you do not want to leave the property, you really do not have to. I plan to go back, and this time, I am hoping to get the top package! From my thoughts, to my fingers, straight to the Lord's ears/ears 💕💖💛❤️
Stayed 7 nights in Oct 2024

6/10 Okay

Odaine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and well kept.The food options were excellent. Despite all the good things going for this resort, i must say my experience was negatively impacted by the fact that i was constantly given subpar service especially by the servers, maybe because they realized i was Jamaican they were reluctant to offer me the same courtesy i witness them giving to other non Jamaican guests. I get it, but its unacceptable as on my multiple trips back to Jamaica staying at different hotels this has been the worst service by far. Again nice property but ill be choosing a different hotel on my next visit, i am not spending my money to be treated as a second class citizen especially in my home country.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tionni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The property was clean and there were a lot of activities. My stay was 10/30/24-11/3/24
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for our honeymoon
Stayed 6 nights in Oct 2024

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, amenities
Everything about this place was absolutely amazing…Definitely going back to visit
Stayed 3 nights in Oct 2024

8/10 Good

Nancy Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Jamaiah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Nice property. But for it to be secerts and an all inclusive the service was pretty poor. The staff was more worried about tips than actual service ( and I was leaving good tips). If you’re young and want a nice party or entertainment vibe this is not the place. There was little pool entertainment and the main bar closes at 10pm. The check in and check out process was painful as it consists of 3 tables, so if your checking in you might be delayed because someone is checking out.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and fun 4 days
Stayed 4 nights in Oct 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place loved everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the resort. Staff was friendly and the rooms were clean. I wish the buffet was open for dinner as well.
Stayed 7 nights in Sep 2024

6/10 Okay

sharon

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great
Stayed 4 nights in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2024

6/10 Okay

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

10/10 Excellent

Rendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Edismary, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 starts
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 4 nights in Sep 2024

8/10 Good

Jeannie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. Some of the staff were great, others were rude. We enjoyed some of the food very much. I’m not sure what our upgrade was since our room looked exactly like our friends’ room. And they had no upgrade.
Stayed 6 nights in Oct 2024

4/10 Poor

Olivia

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I travel a lot. This was by far one of the worst resorts I have experienced. We received no resort information at check-in. We were expected to “figure it out”. I had to visit the front desk twice to have the room key programmed due to being locked out. The staff was not friendly and service was well below what I would expect from a resort. Food was borderline edible.
Stayed 5 nights in Oct 2024

8/10 Good

Annie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
They workers were fabulous. Always called us family. Our maid for the week was Marie loved her attention and personality. The bar tenders at the pool were always friendly and upbeat. Joking around and coming up with something different for us to try. They had a pool bubnle party that was fun. Always something to do. Only had 2 issues. But nothing major. Thumbs up to the staff
Stayed 6 nights in Oct 2024

10/10 Excellent

evan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place super nice staff they knew us by name couldn't ask for a better experience
Stayed 3 nights in Sep 2024