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"This was our 1st time since the change over of the property to new owners. We actually had a great time, the room was a bit small and not in the best condition but we made do. We enjoyed the food and staff as always!"

"Everyone were amazing . Big shout out to junior the bartender at the pool , Theron , Richard & Kerry Ann, they made my trip amazing felt like family .."

"More dining options...with some reasonable prices "

"Food was great. The pool bar service was okay. The ladies serving drinks looks miserable doing their job. "

"Liked location and ease of booking. Unit out of date, someone entered the unit after we checked in and our belongings were there. No coffee, towels tattered, lights, fans confusing out of date. Bathroom needs to be gutted. "

"This hotel is clearly outdated. The tiles in the room were cracked and stained, the tub was cracked and peeling, the shower sang every time you turned the water on, the toilet ran on and on, even after jiggling the handle, the staff barely speak to you unless you speak first (this includes staff in the dining area, front desk, cleaning lady, pool guy, and at the bar), the food tastes like it was sitting in the freezer for months, defrosted in the microwave and served, the "security key card box"...

"The adult side did not have a tub in the room at the Hideaway Royalton in Jamaica and Expedia made it seem as if they had the tub / jacuzzi in the room. The view wasn't an ocean view. The rooms was very small and the glass in the shower was not as clean. The sensors for the air conditioner was not working properly. The doors would be closed and the air conditioner would not come on... However some of the staff provided outstanding services: Manager Jefrey Ruthanne, Clevon, Dantay the...

"Excellent customer service and support "