Find Luxury Hotels in Midtown West, NY

"The checkin went smoothly, the room was small but clean. The bed was comfortable. The air conditioning was lackluster, we were hot all night. The shower water was tepid. One of the bedside lights was broken and fell out of its housing. But great location, decent price, quiet. Nice staff. "

"Great services"

"I loved the Time square view. It was quiet, did not hear much in hallway or other rooms. Very clean."

"Great experience!"

"Great place to stay. Super convenient "

"very clean , friendly staff, felt safe and secure, restuarants were fast courteous and fun. great location"

"Good hotel in a great location..I would stay here again "

"Muy bien me gusto "

"W Time Square hotel had amazing staff. Check-in and check-out was extremely easy and convenient. I would have left 5 starts if I had not visited the lounge/bar. At the bar/lounge, staff was rude, we waited over 15 minutes to get service and didn’t get any until I approached the bartender, who ignored me twice. I asked the waitress and she was rude and didn’t check on us once. She brought the check with our drinks and assumed we were done. I closed the tap right away and on our way out, the busier asked us to go back and throw a pizza box I left at the table, which was extremely embarrassing. I had left extra tip just for the box, but took it back with the box. I wan to mention the place was not busy at all. We decided we would not use of $30 credit/day to avoid such service. Which is a shame because we did spent way above the credit. Cleanliness: The room smelled clean, however, the toiles had urine stains, the bathtub was missing one curtain, and there was dust and hairs all over the bathroom floor. The cleaning staff took care of it right away. Although we didn’t mind, it made us wonder about the beds, carpet, and furniture. Location was very convenient, we had bakeries, restaurants, pizza, and many shopping stores around, including souvenirs. Place seems very safe and clean all around. "