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DoubleTree by Hilton New York Times Square West

4.0 star property
Enjoy iconic city views from your rooftop perch then immerse yourself in world-class theater just steps away. Connect with friends over dinner or relax with expertly crafted drinks.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Reception
Terrace/patio
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
The price is SAR 405
SAR 478 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet friendly
Free WiFi
Restaurant
8.2 out of 10, Very Good, (2179)
The price is SAR 379
SAR 448 total
includes taxes & fees
24 Feb - 25 Feb
Hyatt Place New York City/Times Square

About the neighborhood

Map
350 W 40th St, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 17 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Upscale hotel near Times Square
A short walk from Madison Square Garden and Broadway, DoubleTree by Hilton New York Times Square West provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Tranzit, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • Concierge services, free newspapers, and multilingual staff
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 612 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 40-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day), Wired Internet (surcharge)

Parking and transportation

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 24.95-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Tranzit
  • High Bar-UNDER RENOVATION

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (900 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24.95 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Is DoubleTree by Hilton New York Times Square West pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton New York Times Square West?

Self parking is available for USD 70 per day. Valet parking is available for USD 90 per day.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton New York Times Square West?

Check-out is at noon. Late check-out is available for a fee.

Where is DoubleTree by Hilton New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of New York Times Building, Times Square, and Broadway. Jacob K. Javits Convention Center and Madison Square Garden are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and Times Sq. - 42 St. Station is 7 minutes.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 635 out of 1734 reviews" "
Rating 8 - Good. 398 out of 1734 reviews" "
Rating 6 - Okay. 323 out of 1734 reviews" "
Rating 4 - Poor. 170 out of 1734 reviews" "
Rating 2 - Terrible. 208 out of 1734 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kanisha

Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brittany

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Emilio

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Karrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mailyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Naza

Disliked: Staff & service, amenities, property conditions & facilities
At the check in I was told I’m not eligible for water and other Gold member perks because I did not book directly through the Hilton site. I was put in the room with a broken desk and non-functioning power outlets. I asked to be moved and was reluctantly allowed to move. At night some kind of an alarm kept getting off making it hard to have a restful night. Cleaners are very loud starting at 8 am.
Stayed 2 nights in Jan 2025

6/10 Okay

Shay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No door on bathroom
Stayed 2 nights in Jan 2025

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness
Horrible. The fire alarm went off four times during the night. The lobby is unheard and freezing. The staff has to wear their coats and gloves it’s so cold. The elevator has holes in the wall. The room was fine. Not double tree quality. The hotel is under construction or something.
Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have heating system for which we left the hotel to the HYATT which was next door.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Good for what it is. Close to everything but in a quiet spot. The room was on the small side, but clean and comfortable.
Stayed 4 nights in Jan 2025

6/10 Okay

Maria, Miami

Traveled with family and small children
Not a friendly environment
Stayed 2 nights in Jan 2025

6/10 Okay

Tiyanna

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando, Inglewood

Stayed 2 nights in Jan 2025

4/10 Poor

Kristie, PLAINFIELD

Traveled with partner
Liked: Cleanliness, amenities
We had issues every day we were here. Day 1: Upon arrival they didn't have record of our reservation, they eventually found it but it was a hassle. And then that night the fan stopped working (so our room was excessively hot)--they did fix it right away though. Day 2: A housekeeping member entered our room without knocking first while we were still in it--my other guest was FULLY unclothed and had to crouch down by the bed to try to avoid being seen (unsuccessfully). The staff member CONTINUED TO speak to her, saying she thought we were supposed to check out, did we need anything, etc. instead of closing the door, LOOKING AWAY, and figuring it out with the front desk. We had two more days left in our reservation. Our next issue was discovering that there was contaminated (yellow) water in the building so we were advised via a sign in the elevator--no direct communication-- to not shower, drink, or wash hands with it until further notice, and the front desk did not provide drinking water (!). We were never directly notified that the problem was resolved, but when we checked in with the front desk, they said, "it's just the toilet water there is an issue with, the other water is fine"--which does not make sense at all--doesn't it all come from the same source??? We also requested extra pillows that never came...but that was the least of our problems. I will be filing a formal complaint about the health/safety issue and the inappropriate staff incident.
Stayed 3 nights in Jan 2025

6/10 Okay

Sonia

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were some of the rudest people I have ever met. They treated me with disrespect, disdain and annoyance. I had asked a reasonable question and no one answered a basic question that they knew the answer to. I then was lied to several times and the same person would say one thing then 15 minutes shy like they hadn’t said it. I was basically gaslit by the staff. The entrance to the hotel is dirty and the location was a bit sketchy in general. The room was fine. Basically the problem was the staff. But nothing can make up for the staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 1 night in Dec 2024

4/10 Poor

Ania

Stayed 1 night in Jan 2025

8/10 Good

victoria

Stayed 2 nights in Jan 2025

6/10 Okay

naomi

Stayed 3 nights in Jan 2025

6/10 Okay

Sofia

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Quintonna

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time at Doubletree . The customer service was excellent. Thanks to Stephan and Carlos for going above and beyond. Making sure our stay was great!!
Stayed 1 night in Jan 2025