Find Hotel with a Concierge in Key West, FL

"Great location and beautiful property."

"The staff is what makes this property such a wonderful experience! No matter the individual staff members function, they are all focused on excellent guest experience! Special shout out to Constanta for making sure all our needs were met whether we were lounging at the pool or on the patio dining area or dining inside! She greeted us daily and made sure we were always being taken care of!"

"Hotel was beautiful, very clean.Newly renovated free shuttle to and from hotel to the wharf end of all street. Did not have the 2 Lounges and restaurants as advertised "

"A great option in Key West. The free shuttle is very convenient, a ride back is tough though. Lines and waits, we ended up taking an uber back. The pool area is very nice. My only complaint is we had 4 staying in the room and they never gave us 4 towels. We paid for the extra person, they should have known that and gave us the appropriate number of towels. "

"We had a wonderful time at The Gates. Our room attendant did a great job, the pool areas are beautiful and the music and bartender made the pool area fun. We’d love to come back but my only complaint is the nickel and dime charges on our bill. Resort fee after we paid so much to stay here already. Ridiculous. Island Outreach Contribution- no idea what that is. Taxes on everything- Occupancy, State, Resort Fee, Resort Tax, Island Outreach. It just didn’t end. I understand some taxes are...

"Its been a few years since we had been back and the experience was excellent. Room was ice cold and the pool and bar service was excellent! Watching the boats come in and out from the pool is awesome!"

"On the positive side, the hotel grounds are lovely and the rooms are very spacious. Good drinks at the bar and the sunset hammocks are a nice feature. The staff was also attentive and friendly. On the downside, we didn’t love the area around the hotel - it’s off a busy four lane road that made it quite noisy if we were on the balcony and didn’t really offer anything to do near the hotel. Ubers were easy but added up. The rooms could also use some updating. Finally, while we knew the pools were...

"The staff was very friendly. The hotel was very clean and the food was excellent. "