See all properties
Save

The Reach Key West, Curio Collection by Hilton

4.0 star property
Hotel with private beach, full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reach Key West, Curio Collection by Hilton

Outdoor pool, pool umbrellas, sun loungers
Exterior
Private beach, scuba diving, sailing, kayaking
Meeting facility
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • On private beach
    On private beach
  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
The price is SAR 1,056
SAR 1,405 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Studio, 1 King Bed, View

In-room safe, individually decorated, individually furnished, desk

Studio, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Room, 1 Double Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Resort View

In-room safe, individually decorated, individually furnished, desk

Room, 1 Double Bed, Resort View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 28 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Studio, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Premium Studio, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, View

In-room safe, individually decorated, individually furnished, desk

Studio, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Studio, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, View

In-room safe, individually decorated, individually furnished, desk

Studio, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Key West View)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed (Key West View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Casa Marina Key West, Curio Collection by Hilton
On private beach
Pool
Spa
Pet friendly
7.0 out of 10, Good, (1005)
The price is SAR 1,079
SAR 1,430 total
includes taxes & fees
2 Dec - 3 Dec
Casa Marina Key West, Curio Collection by Hilton

About the neighborhood

Map
1435 Simonton Street, Key West, FL, 33040

What's nearby

  • Duval Street - 3 min walk
  • South Beach - 3 min walk
  • Southernmost Point - 5 min walk
  • Ernest Hemingway Home and Museum - 12 min walk
  • Mallory Square - 4 min drive

Getting around

  • Key West Intl. Airport (EYW) - 9 min drive

Restaurants

  • ‪Salute - ‬13 min walk
  • ‪El Siboney Restaurant - ‬9 min walk
  • ‪Southernmost Beach Café - ‬3 min walk
  • ‪Southernmost Point Bar In the USA - ‬7 min walk
  • ‪Rum Bar at the Speakeasy Inn - ‬7 min walk

About this property

The Reach Key West, Curio Collection by Hilton

Upscale hotel near Duval Street
South Beach and Southernmost Point are located near The Reach Key West, Curio Collection by Hilton, which provides a poolside bar, a terrace, and shopping on site. With a private beach, scuba diving, and kayaking, this hotel is the perfect place to soak up some sun. Indulge in a massage at Spa al Mare', the onsite spa. The on-site local cuisine restaurant, Four Marlins, offers brunch, lunch, and dinner. Enjoy the gym, as well as activities like boat tours, sailing, and rowing/canoeing. Stay connected with in-room WiFi (surcharge), with speed of 50+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and massage treatment rooms
  • Wedding services, motorized watercraft on site, and a ballroom
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 150 individually furnished rooms boast thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like safes and high-speed internet.
Extra amenities include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0 per stay)

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 25-35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Four Marlins

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Boat tours
  • Canoeing
  • Ecotours
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (4700 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 63 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness center access
  • Health club access
  • Partner property access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 to 35 per person
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reach Waldorf Astoria
The Reach, a Waldorf Astoria Hotel Key West
Reach Resort Key West
Waldorf Astoria Key West
The Reach Resort Curio Collection by Hilton
The Reach Key West Curio Collection by Hilton
The Reach Key West, Curio Collection by Hilton Hotel
The Reach Key West, Curio Collection by Hilton Key West
The Reach Key West, Curio Collection by Hilton Hotel Key West

Frequently asked questions

Does The Reach Key West, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

Is The Reach Key West, Curio Collection by Hilton pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Reach Key West, Curio Collection by Hilton?

Valet parking is available for USD 45 per day.

What time is check-in at The Reach Key West, Curio Collection by Hilton?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Reach Key West, Curio Collection by Hilton?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Reach Key West, Curio Collection by Hilton located?

Located in Key West Historic District, this beachfront hotel is in the historical district, just steps from Florida Keys Beaches and South Beach. Duval Street and Southernmost Point are also within 5 minutes.

The Reach Key West, Curio Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 424 out of 801 reviews" "
Rating 8 - Good. 190 out of 801 reviews" "
Rating 6 - Okay. 95 out of 801 reviews" "
Rating 4 - Poor. 47 out of 801 reviews" "
Rating 2 - Terrible. 45 out of 801 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Chett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service staff, kitchen staff fumbled several simple meals though. Front desk staff had several rookies & managers had to intercede. Excellent location but when we checked out we had been banged for 4 nites of Valet Parking and we had no car, it took the manager to comprehend this for the ‘challenged’ rookie desk lady.
Stayed 4 nights in Nov 2024

8/10 Good

Anthony, O' Fallon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. I didn't like mandatory valet for $45 per day. The hotel has a nice beach and nice grounds. I felt safe here. I like that they are pet friendly, but there isn't much area for dogs to relive themselves. Overall I give it a 4 out of 5.
Stayed 1 night in Oct 2024

4/10 Poor

Brandi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property itself, gorgeous.... Roosters in the courtyard crowing all nite long made it impossible to sleep.
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Stayed 3 nights in Oct 2024

2/10 Terrible

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Angelo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
3rd stay and always a problem
Stayed 1 night in Oct 2024

10/10 Excellent

jane

Traveled with group
Liked: Amenities
Beautiful, beach front resort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sang

Stayed 2 nights in Oct 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place !!
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort in keywest for family
Stayed 3 nights in Jul 2024

2/10 Terrible

Faith, Corryton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute worst Hilton property. DIRTY, RUDE, and FALLING APART First-check in we were offered no information about property details, amenities, dining options, or other details. First room on the first night was dirty and falling apart. Took a shower and the shower leaked everywhere had to take all of our clean towels to wipe up the water on the floor. Toilet ran constantly, and the door handle on the shower was falling off. Tried to tell the front desk and they wanted to move us. Being as if we were staying for 6 days we were hesitant as we had already unpacked but we decided to make the move. Next room was no better and was extremely dirty. The stand up showers floor was dry rotted and cracked and falling through, the dust on the doors, mirrors, fans, ledges were so thick it was disgusting, the floors were stained and not cleaned. We went to change our sheets and the sheets that were brought had stains all over them and when we pulled the fitted sheet off the mattress cover had pee stains all over it. We asked a manager to come up and there was no one available and the front desk attendant ask us to bring the mattress cover down to the lobby in front of everyone which was very embarrassing. We asked for a manager to come after that and no one came we also asked for them to come make our bed with clean sheets and no one came for 6 hours and we had to go back down and ask again. We had to call Hilton to get a manager to come up which took another day. When t
Stayed 6 nights in Oct 2024

8/10 Good

Angela

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Super friendly staff. Rooms are nice and clean. The seagulls and pigeons bath regularly in the pool. The water is full of feathers. It didn’t seem to bother most people though.
Stayed 4 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't care for the restaurant food.
Stayed 5 nights in Oct 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Location

4/10 Poor

Elizabeth

Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Todd

Stayed 4 nights in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Key West Hilton Curio Collection this past week, October 6-10, right during Hurricane Milton--Key West was just on the fringes, but we got a lot of wind and rain. The Hotel was great during the storm, the staff was very helpful, nice, efficient, friendly. The restaurant was excellent. Loved the room, the location (right on the beach), loved the fact that we could walk to Duvall Street and all over the Downtown/Oldtown. Trolley stop half a block away. We had a wonderful stay. Thanks!
Stayed 4 nights in Oct 2024

2/10 Terrible

Josiah

Traveled with family
Disliked: Cleanliness, staff & service
Elevators not working. Room ready late. My wife and I had to get ready in gym bathroom for a boat ride. Housekeeping not good. Very disappointed. Spent alot of money for this trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip!
Stayed 3 nights in Jun 2024

6/10 Okay

Lindsey

Stayed 3 nights in Sep 2024

4/10 Poor

Marie

Liked: Cleanliness, staff & service
Only 1 elevators operating and was mostly out of service for the whole hotel. Had to walk up 4 flights of stairs. This is an ongoing problem and had nothing to do with weather conditions. Poorly maintained elevators. Unacceptable for what they’re room rates are. Will never stay there again
Stayed 5 nights in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024