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"Great customer service "

"Very nice and clean overall Friendly and polite staff"

"This property is far superior to the other Haneda airport hotel. Rooms are generous in size and comfort. Will definitely stay here again"

"I really liked staying here since I’m not into nightlife and appreciated the quiet neighborhood after a full day of sightseeing. The breakfast was a big plus, anything you could want and more. Our room was quiet and comfortable. My only complaint would be the stained old carpet in hallways but I wasn’t hanging out there anyway. Train station a 3 minute walk . Staff is friendly. "

"It was really close to the Metro Government Building and 10 minute walk to Shinjuku station. You could also walk underground to the station if it’s raining outside but it took us 3 days to figure out how to walk back to the hotel underground. Last day, we finally figured it out. The twin beds room was small and we couldn’t open our luggage on the floor. We had to put it on our bed to get to our luggages. We were only there 5 days so it was fine just for sleep. Very clean, staff spoke English, very helpful and friendly. The area was great and close to everything. "

"Close to many subway lines and easy to dine at any time."

"I liked the fact that they had a breakfast buffet."

"Very nice hotel and amazing staff "

"Great location in the heart of kabukicho"