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"The staff were all really lovely, bed comfortable and a very good size. TV was massive but not all channels were working properly. In need of a freshen up in regards to style I'd say. Other that that, it was great "

"Good value and convenient. "

"Cannot fault the room generally, it was clean with excellent amenities. Nice staff and easy entrance/exit. The only thing that wasn't great was the bed, the mattress was uncomfortable and the pillows waffer thin. Our friend in another room did not have this issue, but myself and my partner struggled to sleep. Checking mattresses/pillows for quality more frequently in rooms would be my only negative feedback."

"Location "

"Great welcome from sraff team, all round a well run recently refurbished hotel. Some decent views from higher floors on the parkside, exec lounge is worth it and breakfast is good value for money."

"Relaxing stay. Room was clean with all facilities we needed. "

"Friendly staff Clean rooms Comfortable beds Near tube stations Historic building "

"Simple and quick check in. Excellent room on the 12th floor with great views."