Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is SAR 317
SAR 412 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bathtub and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 10 min walk - 0.8 km
  • International Convention Centre - 10 min walk - 0.9 km
  • Bullring & Grand Central - 12 min walk - 1.0 km
  • Broad Street - 14 min walk - 1.2 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale eco-certified hotel near Utilita Arena Birmingham
Located close to The Mailbox and International Convention Centre, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Multilingual staff, an elevator, and wedding services
  • Luggage storage, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 312 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Check-out is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and Utilita Arena Birmingham. O2 Academy Birmingham and International Convention Centre are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

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Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 703 out of 1225 reviews
Rating 8 - Good. 330 out of 1225 reviews
Rating 6 - Okay. 99 out of 1225 reviews
Rating 4 - Poor. 52 out of 1225 reviews
Rating 2 - Terrible. 41 out of 1225 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for our stay, spacious room, excellent shower.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Lyndsey

Rooms are modern and clean staff very friendly and helpful lots of variety at breakfast will definitely stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly and helpful , hotel modern , clean and catering for all our needs.
Stayed 1 night in Feb 2025

6/10 Okay

Gilly

Disliked: Property conditions & facilities
Hotel looked a little run down . But breakfast was very good
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and quiet rooms. Easy parking.
Stayed 1 night in Feb 2025

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
special mention to the staff at the restaurant during breakfast.
Stayed 1 night in Mar 2025

8/10 Good

jane

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2025

4/10 Poor

louise

Disliked: Staff & service, property conditions & facilities
Dripping toilet all night, heating sounded like a jumbo jet so we had to turn it off. Kids shrieking from other rooms. Called in room dining the line is dead. Tried to call reception no answer. Great stay
Stayed 1 night in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 6 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Parking underground is reasonable and secure
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel big rooms and awesome breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at a lot of hotels, I’m not usually moved to write a review having seen almost everything. However, I have to say that the hospitality staff, particularly at breakfast, were amazing. So friendly, attentive and helpful. The breakfast spread was also impressive - lots of choice - well done, everyone.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed over for works event - event was extremely well organised with good food and music Staff were friendly and efficient Breakfast was advertised as continental however everything was on offer - breakfast was tasty with Plenty of options would thoroughly recommend- well worth the extra
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service
The lobby looks very shabby - not a good first impression.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with good bed and breakfast. Helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay, very enjoyable, lovely staff, fabulous room, would return
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, customer service was excellent. Breakfast was really tasty, would definitely recommend this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel next to town
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for the Festival Hall, the Barclaycard Arena and the Birmingham Rep. Also, just a short walk to the Hippodrome. The property is clean and the rooms are spacious and comfortable. The customer service at the hotel is excellent with friendly helpful staff. Have stayed there before and will do so again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so lovely. Staff were all helpful top draw I will definitely come back to this hotel Calon lan Howard
Stayed 1 night in Jan 2025

8/10 Good

Martin

Liked: Staff & service
Very small bath, nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Really nice modern clean hotel ! Service amazing
Stayed 1 night in Dec 2024