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"We were really impressed with the overall property grounds and thermal baths, the website did not do it justice. The transportation service to get around on the resort between our room and the public areas was really good and fast. The only area which requires improvement is the buffet, not many options and even worse for people like me with dietary requirements. Henry our waiter for dinner was really nice and gave extra attention. The thermal baths are very clean and have many of them with...

"Great service"

"Nice and clean,i love it."

"We had a wonderful time here. The staff were fantastic and kept my three year old entertained constantly."

"It was awsome and the staff were very helpful and spoke fluent english. I would love to go again. "

"Food was incredible! Being in the rainforest, the foliage on property was gorgeous! Rained our whole stay there so did not get any views of the volcano unfortunately."

"Pros: 4 warm spring-fed swimming pools which are emptied each night, pretty and relaxing. View of the (dormant, and often shrouded in fog) Arenal volcano. Clean rooms with large showers with hot water. Wild Curassow birds walking around. Mostly guests who are Costa Ricans (some international tourists) with families/kids for your kids to play with. Cons: bathroom is separated by a curtain (not a door). The toiletries provided are 2 small bars of soap (no shampoo, conditioner, etc.). The...

"Beautiful place "