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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly lodge with 4 outdoor pools and free breakfast

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Game room
4 outdoor pools, pool umbrellas, sun loungers
Hot springs
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The price is SAR 631
SAR 713 total
includes taxes & fees
30 Jan - 31 Jan

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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Hot springs

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Pool
Breakfast included
Spa
Kids pool
9.6 out of 10, Exceptional, (1001)
The price is SAR 1,108
SAR 1,252 total
includes taxes & fees
30 Jan - 31 Jan
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About the neighborhood

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Los Lagos Hot Springs - 15 min walk
  • Baldi Hot Springs - 2 min drive
  • Ecotermales Fortuna - 4 min drive
  • Tabacon Hot Springs - 5 min drive
  • La Fortuna Waterfall - 13 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Upscale family-friendly lodge near Ecotermales Fortuna
Located close to Ecoglide Arenal Park and Tabacon Hot Springs, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Concierge services, luggage storage, and a porter/bellhop
  • Guest reviews give top marks for the dining options, breakfast, and pool
Room features
All 66 rooms offer comforts such as free international calls and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch LCD TVs with digital channels
  • Patios, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Sura
  • Arenal Lobby Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 104

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Patio

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Volcano Lodge Hotel & Thermal Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at Volcano Lodge Hotel & Thermal Experience?

Self parking is free at this property.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Volcano Lodge Hotel & Thermal Experience?

Check-out is at noon.

Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volcano Lodge Hotel & Thermal Experience located?

This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna, Ecoglide Arenal Park and Tabacon Hot Springs. Arenal Volcano National Park and Arenal Adventure World are also within 6 mi (10 km).

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was great. Hot spring area was clean and comfortable.
Stayed 3 nights in Jan 2025

6/10 Okay

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service! Excellent breakfast. Very close to most activities.
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier, Alajuela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jan 2025

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to relax
Stayed 3 nights in Jan 2025

10/10 Excellent

JITENDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and clean, well planned and managed, the people were very helpful and friendly. The service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

DANIEL, DORAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel Vibe... those views!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 nights, 7 days and used this as our "home base" while we explored La Fortuna. We did 4 excursions and 3 rest days. This was the perfect place to come back to after a day of adventure, and the perfect place to relax on our rest days. The staff was lovely and very helpful, especially those in Sura Restaurant. We ate dinner at Sura each night and the food was delicious and beautifully presented. You can tell that they value service and quality. The landscaping on the property is beautiful, and well maintained. The thermal pools were wonderful for soaking after a long hike or adventure. I wiuld highly recommend Volcano Lodge.
Stayed 8 nights in Jan 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet convenient good food
Stayed 3 nights in Jan 2025

10/10 Excellent

Wilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks better inside than from Outside
Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Old rooms especially for the price. Testraunt below average for dinner (ok for breakfast)
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel. Very nice. Good food The thermal spas were excellent Friendly staff and nice room
Stayed 2 nights in Jan 2025

10/10 Excellent

Baimin, Markham

Stayed 1 night in Jan 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great… awesome location close to everything. Resort was so clean even the pools and floors… the food was amazing at the restaraunt and pool bar server was great. Front desk was very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

roberta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was excellent. My only regret is that I never found out that there was an outdoor gym. It was on the map. It would’ve been helpful to get an orientation around the grounds. We were told about the thermal springs and the pool and the restaurant. Had no idea there was an outdoor gym.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jean Yves

Stayed 3 nights in Jan 2025

6/10 Okay

Shankar

Traveled with family
Liked: Cleanliness, staff & service
The staff in this property were very friendly and very nice. And the restaurant was excellent. as where the thermal pools and the swimming pool.. overall the property is good. However, we found the room to be really small and very dated. And the bathroom to be very ordinary. also for the first time, we had a very strange experience where we were told, and there was a sign inside the bathroom that said this, that we should not put the toilet paper into the toilet but into the dustbin next to the toilet. That was really odd…Apart from that, we had a really nice time at the hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

ALYNA N., Glenwood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is too old. The room is too small. Bathroom is old and dirty. Smell. We stayed 4 nights and after 2nd day no one came to cleaning our room or gave us new towels. It's not worth the money. Do not stay here. 2** rated
Stayed 3 nights in Dec 2024

4/10 Poor

Muhammad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all.
Stayed 1 night in Dec 2024

6/10 Okay

Sajag, Chesterton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hot Springs were absolutely incredible. Way better than a lot of the other hotels in the area. For that alone, it’s definitely worth it and would recommend. Main reason for the three star over a four star is that there was no hot water, it lasted less than a few minutes for a shower. I have never stayed at a hotel that runs out of hot water in just a few minutes. Luckily it’s Costa Rica so the cold water is not that bad, but nevertheless not super acceptable. Additionally, the room was super dated and the bathroom did not have any ventilation just windows. AC did not get very cold either.
Stayed 2 nights in Dec 2024

6/10 Okay

Lusine

Stayed 3 nights in Dec 2024

10/10 Excellent

Darlene

Stayed 1 night in Dec 2024

10/10 Excellent

deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here about 9 years ago and chose to stay again. Our room was the type that has a 'backyard' with our own hot spring (think jacuzzi with a water fall feature, surrounded by plants and flowers, and heated by a volcano). The thermal forest and hot springs near the main pool were also amazing and a nice option between La Fortuna adventures, or when the rain forest is 'doing it's job' (aka raining). The hotel has also added a large covered area with sofas and comfy chairs and tables to allow for protection from the rain, but still to be outside and with views of the trees and plants.
Stayed 3 nights in Dec 2024

8/10 Good

Jamie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property grounds were beautifully kept and make for a nice stay. The thermal spa area and pools were great for the family after a long day of hiking the area. The breakfast provided was excellent and the staff was all very helpful and nice. The rooms are very basic and out dated, but when you're in the area, the rooms are not that important. Beds were comfortable and showers were hot. Also a short drive to area hoghlughts and La Fortuna.
Stayed 2 nights in Dec 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
The staff seem to be genuinely kind and caring people, from the front desk to the landscape staff and everyone in between. Can’t say enough about the property. The staff was helpful with scheduling activities, and no fault of theirs that the activity wasn’t as advertised. We rode horseback to the waterfall meaning we rode horses up one side of a mountain and had to walk down to the waterfall and back up, was told it was 400 steps and it was literally 9000, straight down and back up.
Stayed 2 nights in Dec 2024