Find Hotel with a Concierge in Greater Antilles

"There’s not a lot to do. But the staff it’s really nice."

"Staying at a 5 star hotel I expect certain things. Shower head was busted spraying water all over the ceiling. Blackout shade was missing from one of our windows. Popcorn crumbs outside our door for the 4 days we were there that were never vacuumed. (Not our crumbs). Hotel was quick to address but annoying nonetheless. Service at the pool was so slow. Never got the food I ordered. Took 45 minutes to get the coffee I ordered at breakfast. Food and drink insanely expensive. $25 for a pina colada??...

"It was quiet. Staff responded to requests. Food was excellent. "

"This was our second stay at this hotel and it has been amazing both times. Staff (Karin our butler, Yessica, Alex, server and chef fantastic, servers Johnathon and Marino, the beach bar staff, room staff everyone, all so friendly and helpful and made our vacation fantastic. Food and drink was delicious. We hope to come back again next year! Wonderful. "

"We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all! "

"This is our new go to resort "

"Fantastic views beautiful property easy location great restaurants off property. A very nice place."

"Exceeded our expectations! We will for sure return! "