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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
Ocean view with 3 outdoor pools, near Coco Beach Golf and Country Club

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The price is SAR 1,114
SAR 1,433 total
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Double Beds, Garden View

Premium Room, 2 Double Beds, Garden View | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premium Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 QUEEN BEDS)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room (2 QUEEN BEDS)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Villa (1 KING BED)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier Villa (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa, Ocean View (1 KING BED)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier Villa, Ocean View (1 KING BED)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa (2 QUEEN BEDS)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa (2 QUEEN BEDS)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | View from room

Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

Deluxe Villa, Ocean View (2 Queen Beds) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, 1 King Bed, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

View from room

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Villa, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (2061)
The price is SAR 1,685
SAR 2,281 total
includes taxes & fees
27 Jan - 28 Jan
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

About the neighborhood

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745

What's nearby

  • Coco Beach Golf and Country Club - 19 min walk
  • Wyndham Rio Mar Golf Course - 10 min drive
  • Carabali Rainforest Park - 13 min drive
  • Luquillo Beach - 23 min drive
  • Bahia Beach - 26 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O'Clock Somewhere Bar & Grill - ‬13 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Upscale resort near Coco Beach Golf and Country Club
Located close to Carabali Rainforest Park and Luquillo Beach, Hyatt Regency Grand Reserve Puerto Rico provides a golf course, a swim-up bar, and a beach bar. This resort is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a sports massage, a body scrub, or a facial at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. The 24-hour gym offers yoga classes and fitness classes; other things to do include snorkeling, kayaking, and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and beach umbrellas
  • A reception hall, a 24-hour front desk, and massage treatment rooms
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and beach locale
Room features
All 579 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with digital channels
  • Balconies or patios, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 35 for adults and USD 20 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Water's Edge
  • Nori Asian Grill
  • Prime 787
  • Nectar

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Golf course
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (40000 square feet)
  • Meeting rooms - 13

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Pool hoist on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Regency Grand Reserve Puerto Rico pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Grand Reserve Puerto Rico?

Self parking is available for USD 16.73 per night. Valet parking is available for USD 27.88 per night.

What time is check-in at Hyatt Regency Grand Reserve Puerto Rico?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Grand Reserve Puerto Rico?

Check-out is at 11:00 AM.

Does Hyatt Regency Grand Reserve Puerto Rico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 96 per person applies.

Where is Hyatt Regency Grand Reserve Puerto Rico located?

This Zarzal resort is on the beach, 1 mi (1.6 km) from Coco Beach Golf and Country Club, and within 9 mi (15 km) of Carabali Rainforest Park and El Yunque National Forest. Luquillo Beach and JungleQui Rainforest Ecoadventure Park are also within 9 mi (15 km).

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1268 out of 1996 reviews" "
Rating 8 - Good. 394 out of 1996 reviews" "
Rating 6 - Okay. 179 out of 1996 reviews" "
Rating 4 - Poor. 78 out of 1996 reviews" "
Rating 2 - Terrible. 77 out of 1996 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ute

Stayed 3 nights in Jan 2025

10/10 Excellent

Luke Royal

Liked: Cleanliness, staff & service, property conditions & facilities
Property was phenomenal! Not too much around the area, but everything you need is within the resort and largely within budget.
Stayed 4 nights in Jan 2025

8/10 Good

Lisa, Dobbs Ferry

Traveled with family
Liked: Cleanliness, staff & service
Loved the staff! They were the best. Friendly and helpful. Property is a bit tired. Needs a spruce. That said it is a good value and I would return. Restaurants did not meet value.
Stayed 3 nights in Jan 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Jan 2025

8/10 Good

Anamary, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a top-notch resort. Staff was attentive, rooms were comfortable and property was well manicured. It’s a beautiful beach and a very nice place to stay. What I didn’t like were the hidden costs. There were so many taxes added to each and every day that it was about another $100 a day. Plus, the additional cost of self parking is ridiculous! The price that is advertised is just the tip of the iceberg. If you want a spa, golf course, tennis and pickle ball courts, a great pool and beach where you want to relax and hang out at the resort all day, everyday, it’s great. We were hardly here, so it was kind of a waste of money for us.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laulue Taitssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Micha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn’t like was waiting a hour to check in
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely beautiful and we had a great time. We loved the pool and the beach and the staff was very helpful and we would stay there again. In regard to the dining options, we were unable to get into any of the restaurants except for the sports bar. Not sure if that's because it was a holiday week but there were zero openings at any of the restaurants for the entire week so I would suggest to plan ahead and check on getting reservations before you arrive if you want to dine at some of restaurants on site. That said, the food and drinks are on the pricier side; plan on about $20/drink once you add in the taxes, gratuities and resort fees.
Stayed 4 nights in Jan 2025

6/10 Okay

Ann, Lansdale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and clean. The service at the restaurants is very slow and overly expensive. Tennis courts are marginal, people leave trash on the courts. I would not return to Puerto Rico; too many abandoned buildings, trash and things not as advertised.
Stayed 6 nights in Jan 2025

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

8/10 Good

Grant

Liked: Staff & service, property conditions & facilities
everything is great here
Stayed 5 nights in Jan 2025

6/10 Okay

Pamela

Traveled with partner
Liked: Cleanliness
Phone in our room never worked properly. Dining options were great once 5pm rolled around. Need to step up the toilet tissue for your resort as that was a sad one ply disaster. Bright spot was your staff at the Martini Bar. The staff went above and beyond for guests.
Stayed 4 nights in Jan 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente facilidades y servicio
Stayed 1 night in Jan 2025

8/10 Good

Umar

Liked: Cleanliness, property conditions & facilities
So let's go with the positives first. Beautiful property. Nice and green beautiful actually on a huge acreage. But I was expecting a five-star hotel so things missing hot tub and a Jacuzzi that was only available inside a gym not by the pools for people to enjoy it. Usually in resorts that's a standard. Second, I had to pay for parking. That's ridiculous. Also, the beach was nice but not as beautiful as neighboring beaches in the same vicinity. We were there around the Christmas holidays. There were no activities or any other way of creating fun. That's generally how certain resorts or good resorts do it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, peaceful resort with extremely helpful staff.
Stayed 5 nights in Dec 2024

6/10 Okay

Deana, Ankeny

Traveled with family
Stayed 7 nights in Dec 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant property. Great pool. Nice restaurants. Great service. Highly recommend
Stayed 1 night in Dec 2024

6/10 Okay

Tucker

Traveled with partner
Disliked: Staff & service
Overall it was a nice hotel but lacking 5 star quality. We felt like it was a little too busy. Unfortunately all the restaurants were reservation only and there was no availability. We came to golf and go to the spa but there was no availability there either. We were mostly limited to the pool but spots were reserved by early am on most days so it was impossible to get a lounge chair. Service and staff were friendly and concierge was very helpful. If we decide to come back it will depend on our ability to book activities on the resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamal Satyasai

Stayed 4 nights in Nov 2024