Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Treat yourself to sun-kissed days by an endless pool or explore thrilling water sports like kayaking and snorkeling.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view
Plasma TV
Beach/ocean view
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Hot Tub
The price is SAR 1,486
SAR 1,486 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 25 of 25 rooms

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Plasma TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Map
Salt Coppers Villa, Runaway Bay, Saint Ann

What's nearby

  • Green Grotto Caves - 3 min drive
  • Cardiff Hall Beach - 4 min drive
  • Ocean View Beach - 4 min drive
  • Runaway Bay Beach - 5 min drive
  • Flavours Beach - 5 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Upscale all-inclusive property connected to the convention center
Take advantage of a free breakfast buffet, an adjacent golf course, and free water park access at Bahia Principe Grand Jamaica - All Inclusive. This property is a great place to bask in the sun with a white sand beach, a beach bar, and beach massages. Treat yourself to a manicure/pedicure, a massage, or reflexology at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include beach volleyball, snorkeling, and windsurfing. Free in-room WiFi is available to all guests, along with a nightclub and a swim-up bar.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A bike on site, express check-out, and babysitting (surcharge)
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 850 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • Plasma TVs with satellite channels
  • Balconies or patios, separate sitting areas, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Gourmet or à la carte dining limited to 3 meals per stay

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Nyam
  • Don Pablo
  • Dolce Vita
  • Mikado
  • The Knife

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Bicycling
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Dining table
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Bahia Principe Grand Jamaica - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Grand Jamaica - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Grand Jamaica - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Grand Jamaica - All Inclusive?

Check-out is at noon.

Does Bahia Principe Grand Jamaica - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Grand Jamaica - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Bahia Principe Grand Jamaica - All Inclusive located?

Located in Runaway Bay, this beachfront property is next to a golf course and within 3 mi (5 km) of Jamaica Beaches, Cardiff Hall Beach, and Ocean View Beach. Runaway Bay Beach and Flavours Beach are also within 3 mi (5 km).

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 877 out of 2451 reviews" "
Rating 8 - Good. 613 out of 2451 reviews" "
Rating 6 - Okay. 414 out of 2451 reviews" "
Rating 4 - Poor. 236 out of 2451 reviews" "
Rating 2 - Terrible. 311 out of 2451 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

SHARMIN

Traveled with partner
Liked: Amenities
The property was nice and all of the staff was very polite. But I can’t get past my last night there and my experience with the Hibachi restaurant. I counted four roaches crawling on the wall before we was going to eat dinner. A young lady killed 3 of them, but the issue was the I am assuming the cook that came out and I discuss with him that it was a roach crawling on the wall. He took a rag and attempt to hit the roach but didn’t kill him but made now effort to try to finish killing it so it just ran away. He took the same rag that he was attempting to kill the roach and ran some water on it and started wiping off the prep area off with it. Very unsanitary so and my girl just left. One other thing this reset doesn’t have room service either.
Stayed 3 nights in Jan 2025

8/10 Good

Leonie, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
My overall experience was pleasant and comfortable. The property is beautiful and well-maintained. Staff is friendly and helpful. My only negative experience was the main beach. There were rocks in the water and no warning of such. One gentleman guess heard me complain and asked that I include his fall in the rocks where he bruised his knees.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and I always stay here. I just wish that the resorts would give the working people the opportunity to make more for themselves. They have so much passion for making things so nice while you are on vacation. ❤️
Stayed 3 nights in Jan 2025

2/10 Terrible

Raymond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia has gone from a 5 star to a one. The front desk is great at check in only and then they are willing to go above and beyond to make excuses for everything. Of all the amenities they list, nearly all of them were unavailable because of occupancy. They limit spraying for insects now so the property is overcrowded with sand flies and mosquitoes along with roaches and furniture bugs. If Expedia lets me post photos and videos then I have it all to share.
Stayed 7 nights in Jan 2025

8/10 Good

Joan

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything about the property is good. They just need to update the rooms. and fix those elevators
Stayed 10 nights in Dec 2024

10/10 Excellent

HARJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Rafy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly and helpful. The property is well kept and there’s a lot to do. The night shows are incredibly amazing. We felt safe the entire time at the resort and the rooms were comfortable and clean.
Stayed 4 nights in Jan 2025

6/10 Okay

Kevin

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Although I love the Bahia I must say it has fallen off. It seems like every time I return there is less available. For example, multiple restaurants are closed making it impossible to get dinner reservations, we arrived on the 6th and the restaurants were booked until the 18th after we left. The bar in the middle of the beach was open for 1 day and then closed even though the beach was packed. We were told to move all the way down to the end of the beach where the permanent bar is but unfortunately at 1:00pm the tide has gone out and the beach is dry. We had to walk 10 minutes in either direction to the closest bar which is ridiculous. My final gripe is when they tried to charge me $15 usd per person to watch a show at the theater. I would understand maybe if it was an outsourced show like the cirque du Soleil but it is produced by the Bahia company. I have never been to an all-inclusive resort where they tried to charge me for entertainment during hours there should be a free show anyway. There doesn't seem like there is much to do after 10:00 if you don't like kareokee at the lobby bar. Now that I've said the bad let me give the good. The staff was always nice and super helpful, I almost felt bad when I had to tell them I had an issue. The grounds are always clean although they are beginning to show their age without major renovations. The food is always good at the buffet we definitely didn't leave hungry. Every night is a different theme so it changes.
Stayed 7 nights in Jan 2025

6/10 Okay

Kourtney Christine

Liked: Cleanliness
Stayed 8 nights in Jan 2025

8/10 Good

Michael, Waldorf

Traveled with group
Liked: Cleanliness, property conditions & facilities
Overall it was a good experience with the Bahia and staff. The property was nice and rooms were spacious. Parking was Ok as there is no designated Parking from what i could find. The restaurants were hard to gauge when they would be open, i don't know if that had something to do with the time of the year we visited. Had a problem with the Mosquitos in the room, i think they were coming in when the maid propped open the door to clean the room.
Stayed 5 nights in Jan 2025

8/10 Good

Derric a

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time on the property. They have been updating the rooms and the food was much better than in 2022.
Stayed 7 nights in Jan 2025

10/10 Excellent

Allison

Liked: Amenities
Friendly workers. Nice and clean. Lovely beach front.
Stayed 5 nights in Jan 2025

6/10 Okay

Rebecca E

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Most of the restaurants were closed. And there is no cafe bakery or coffee shop anywhere. The coffee is not good. There really isn’t a cocktail menu. Try getting a cocktail at the a la crate restaurants… not a chance. At the Japanese restaurant… no mai tai. Your choice was white wine red wine or red stripe. And if you started with Chardonnay and asked for another glass… you got whatever white was opened… so Sauvignon Blanc was mixed with your left over Chardonnay. There is no room service. There are better all inclusive out there.
Stayed 4 nights in Jan 2025

10/10 Excellent

Amy, Brooklyn

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Guenet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

6/10 Okay

Shirrell

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Review of Bahia Principe Hotel in Runaway Bay, Jamaica The outdoor spaces at this hotel are stunning, with beautiful landscaping and inviting pools that are perfect for relaxation. My room was well-kept and tastefully decorated, providing a comfortable retreat during my stay. However, I did find the staff's attentiveness lacking. It seems that guests are treated based on the color of their wristbands, with those who have paid a little less than the privilege or luxury members, receiving noticeably lower levels of service. This approach felt unfair, as it suggested that those on a general band budget were less deserving of quality care and attention because it was deemed they are less likely to tip as much. Overall, while the hotel has much to offer, I’m uncertain if I would return due to this experience. It's important for all guests to feel valued and respected, regardless of their spending level, and that was the only downside of my visit here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice
Stayed 3 nights in Jan 2025

6/10 Okay

Lequitha

Stayed 4 nights in Nov 2024

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, friendly staff, nice quiet very scenic beach with lots of birds. Only issue we had was that all restaurants except for the main buffet were closed, but it was not a super big deal. Food choices were good with lots of healthy options, good Jamaican food and the pasta station was really good! Also, I would have liked extra blankets in the room, as it was quite cold some nights!
Stayed 4 nights in Jan 2025

8/10 Good

Bermary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were really amazing. They were friendly, helpful, and attainable at all times during the day. There was plenty of entertainment going on and they were always trying to get people involved in their games. The luxury side was just as great, with live shows, karaoke and more! However, they need to fumigate and get rid of all the bugs and roaches I saw everywhere. It ruined a really pleasant visit.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jasmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here. Food is great! There is no trash cans but also i never saw trash around the property. The staff is constantly cleaning. I would definitely stay here again. Lots of fun activities and things to do.
Stayed 5 nights in Jan 2025

6/10 Okay

Jennifer Marie

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with not having a Canadian TV channel considering canadians made up a large percentage of your guests also the entertainment was ordinary..
Stayed 3 nights in Jan 2025

10/10 Excellent

Deneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025