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Caribe Hilton

4.5 star property
Beach spa retreat walking distance from Fort San Jeronimo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Suite, 2 Bedrooms, Bay View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace
10 restaurants, international cuisine
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Honeymoon Suite, 1 King Bed (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is SAR 1,066
SAR 1,334 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is SAR 1,235
SAR 1,643 total
includes taxes & fees
24 Nov - 25 Nov
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About the neighborhood

Map
1 San Geronimo Street, San Juan, 00901

What's nearby

  • Escambron Beach - 9 min walk - 0.8 km
  • Condado Beach - 11 min walk - 0.9 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 5 min drive - 3.3 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk

About this property

Caribe Hilton

Family-friendly resort near Escambron Beach
Located close to Fort San Jeronimo and Condado Beach, Caribe Hilton provides a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a deep-tissue massage, reflexology, or a manicure/pedicure at Zen Spa Océano, the onsite spa. Be sure to enjoy international cuisine and ocean views at the 10 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include snorkeling, volleyball, and scuba diving. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as designer stores on site and 2 coffee shops/cafes.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), 3 outdoor tennis courts, and valet parking (surcharge)
  • Express check-out, supervised childcare (surcharge), and a paddleboard on site
  • A 24-hour front desk, a banquet hall, and water sports equipment
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 652 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 34 for adults and USD 18 for children
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Caribar
  • Morton's The Steakhouse
  • Starbucks
  • Mojito's
  • Ice Cream Cookie & Co

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Paddleboards on site
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Computer station
  • Conference space (65003 square feet)
  • Meeting rooms - 24

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Nature reserve
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Beach towels
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Does Caribe Hilton have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Caribe Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribe Hilton?

Self parking is available for USD 25 per night. Valet parking is available for USD 32 per day.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; Check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribe Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribe Hilton located?

Located in San Juan Antiguo, this beachfront resort is in the historical district and within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within 15 minutes.

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 783 out of 1411 reviews" "
Rating 8 - Good. 321 out of 1411 reviews" "
Rating 6 - Okay. 167 out of 1411 reviews" "
Rating 4 - Poor. 80 out of 1411 reviews" "
Rating 2 - Terrible. 60 out of 1411 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was up to date, clean, and comfortable. Shower barely got lukewarm and porch furniture was outdated and uncomfortable. Facilities/amenities are awesome and the overall experience was really nice.
Stayed 3 nights in Nov 2024

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities
Pool was really nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Keri, Hyde Park

Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I no longer trust Expedia ratings. Seems ratings for hotels in Puerto Rico are much more generous than other areas. This hotel needs repair and updates. Room smelled musty and was very run down. 1 Elevator didn’t work for 2 days, at first they had wet floor cone in front, but wasn’t working. Finally put a sign up. Only at breakfast there. Was subpar, we dormant do buffet- seems they expect everyone to do that and get items from there. The potatoes were cold. We did not spend time at the property other than sleep & get out to see area, nothing nice at the hotel to make us want to stick around there at all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elfrida

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and professional! The hotel was beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location convenient to both old san juan and condado
Stayed 4 nights in Nov 2024

10/10 Excellent

Sammie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked dat it was very peaceful there
Stayed 4 nights in Nov 2024

8/10 Good

Nicole K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bar staff at the bar in the pool was awesome. Thank you so much to Hiram, Roberto and Jose. Me gusta mucho!
Stayed 5 nights in Nov 2024

6/10 Okay

Yamil

Business traveler, Traveled with partner
Need a refresh urgent!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and pool area with hot tubs.
Stayed 3 nights in Nov 2024

8/10 Good

Hassan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Property condition needs upgrade as the hotel is getting older.
Stayed 2 nights in Nov 2024

10/10 Excellent

Salvatore

Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos nuestra Luna de Miel y todo bien lo unico que no hubo agua caliente la primera noche
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2024

8/10 Good

Keosha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, love the shops and food options around the resort premises. Our room was Ocean and garden view. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Miesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

4/10 Poor

MICHELA

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should charge considerably less for the poor quality it offers. We had to switch rooms three times because of cleanliness issues. In general, it’s run down, dingy and the rooms even smell of mold. It felt dirty - not pleased with this place at all. The only good thing was the location that allowed me to be away from the property is much as possible.
Stayed 2 nights in Nov 2024

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was good. The hotel staff was amazing and the facilities wete clean. The only inconvenience was Rustica Ristorante, while the food was ok the service wasnt. The waitresses provided a poor service and was unfriendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Lillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This day was amazing the stuff was great wonderful do it
Stayed 2 nights in Nov 2024

6/10 Okay

Eneaqua

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Yilene

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice very friendly staff I’ll be coming back Beautiful view
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024