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"Our secrets tulum stay was wonderful. Booking excursions was easy and convenient without anyone being pushy. The transportation from and to hotel felt very safe as the Amstar staff was always available at the hotel. The resort staff was amazing. The staff concierge Marlen went above and beyond to meet our every request. She was very pleasant and quick to respond via text. She not only booked our reservations for restaurants but also followed up to ensure everything went well. The beach at zamna was private and beautiful. We loved it. We enjoyed the food and hospitality there as well. Our best time was at the Olio restaurant where we went 3 times because the whole staff from Sergio the server, Rene the manager to the Chef Gonzalo gave us an amazing experience. Chef Gonzalo made special meals only for us to meet our diet needs. Every single item he made was delicious. Our many thanks to the whole staff of secrets for making my wife’s birthday trip special. "

"The beach was perfect. Sheltered enough to be safe but open enough to be clean. The property is undergoing renovations right now so not everything was open. We look forward to returning when the work is completed. Also, the staff was friendly and always willing to help. The food was amazing."

"We absolutely loved our stay at the Sian Kaan! My partner and I stayed for 6 days and had an amazing experience, this was our first trip to Mexico as a couple and the wonderful staff at the Sian Kaan made it very special. One of the main features is the ability to visit the other resorts, the Sian Kaan is certainly the place to stay if you are looking for a more serene peaceful experience. The added benefit is that if you want to check out the beach or additional activities at the sister resorts the shuttle gets you there quickly. The Sian Karan’s entertainment team was so much fun, special shoutout to Juanito who was always ready to hop in the action and took the extra time to connect with us and the other guests, bringing the energy to the activity pool. While you’re at the pool the service is also top notch, Yender introduced us to the Mexicalita our first day and kept the drinks flowing all week long, always there at the right time for a refill. We also really enjoyed the A la carte suppers, so many options to choose from! A-class food. The buffet was understandly a step below this but still good, the cenote restaraunt offers some solid lunch and breakfast options if you are looking for a higher quality meal outside of the dinners. Would recommend booking any excursion directly through the hotel, as it was both easy and affordable. Tons of really great options. 10/10 recommend, hoping to be back soon!"

"Lots of dining options & nightly entertainment; staff was very attentive and accommodating "

"We loved the hotel and the food and service was actually very good. Only complaint is the shuttles to main entrance don’t always stop for you."

"TRS Yucatan was a 10/10 experience! From the moment we arrived to the moment we left, we were treated so well. Every single staff member was polite and friendly & so very accommodating! They made it incredibly special for our honeymoon. Went over and above. Would recommend! "

"Our stay there was wonderful, definitely recommend this place! "

"The staff is amazing and beyond friendly. Food is amazing. Beach is amazing. Quieter and smaller than I expected, perfect size. We will be back and highly recommend. Worth the privilege upgrade on our opinion, without would still be great. "

"Great service "