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"As always the Hotel staff are friendly & always on hand, not just the Bar and Restaurant staff, but the Housekeeping team are always around should need your room done or other services. "

"Lovely hotel with lots of parking. I had a great spa treatment. The staff were helpful and approachable. The room was a good size with plenty of towels and toiletries. The room it was a little too warm for me during the night though. The only downside was a few noisy people at breakfast who need to learn to moderate their voices and the smallest serving of scrambled eggs with salmon I have ever had in a hotel or restaurant! "

"Lovely hotel right beside the train station. Short walk into town. Very comfortable bed would stay here again. If you like a bath request when booking I had a shower but others had beautiful roll top baths."

"Easy access to park snd ride for york centre"

"We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks."

"Amazing stay. We splashed out for a christmas stay to visit the York christmas market and it was worth every penny."

"Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there...

"Very nice cosy hotel within walking distance to the center of York. Parking on site and the staff were lovely so all in all a a very nice break away."