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"Great, helpful staff, beautiful building, great location"

"Staff helpful and pleasant"

"The family room 42 was excellent with 2 bedrooms, 2 bathrooms and a lounge area . Very roomy and comfortable "

"Fabulous and wonderful. Great hotel, great staff, great location."

"This is a great hotel clean and central but most of all lovely staff who are professional and efficient but also kind and friendly which makes for a relaxed atmosphere. It might be a bit dated in decor but it’s still smart and well looked after. I’ve been several times and would always stay here if in York "

"Lovely hotel ,friendly ,efficient staff .Very kind and considerate to elderly clientelle. Central for sightseeing "

"The hotel is in an excellent location near Micklegate and only a 5-10 minute gentle stroll into the town centre. There are a host of restaurants and pubs in the immediate locale. Whilst we didn’t eat at the hotel, the room was spacious and furnished to a high standard. The staff were uniformly friendly and helpful."

"The room was so nice with the balcony overlooking the race course so nice, we had a lovely stay."

"Perfect location"