Find Hotel with a Concierge in Surabaya

"Service is excellent from front desk team, to F&B Pavillion, especially ( Bu Indah / Greeters, Pak Wachid / guest relation, and Bu Atik / Kitchen, and of course the rest of the teams too ). Memorable stay. "

"Will like to share a staff name call Bodi very helpful and kind. "

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Nice & delicious selection for the Indonesian breakfast menu. It kept changing everyday during our stay. The aircons in the bedrooms are not cold enough even though I had turned them on to the maximum.There were no aircons inside the lift & on the corridor either. It was hot & stuffy"

"Good. Average "

"Nice hotel in a great location next to a shopping mall so lots of choice for dining. Staff were friendly and very helpful. The suite was very nice. My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small...

"It has been a pleasant stay from the arrival until the end when checking out. Friendly staffs and clean rooms. The front receptionists even remember my name and greeted me everytime i pass by the lobby. Will definitely come back. "

"This hotel is quite fine for a short stay. The rooms are extremely small, This is the only drawback to this property."