Find 5 Star Hotels in Surabaya from SAR 123

"Staffs are amazing. Extremely friendly and very attentive. They made me feel special. The hotel is right on top of a big mall. Very convenient. "

"This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!"

"This hotel was recommended to me. I got a good rate and the propery pitures looked good. From the moment i walked in it was obvious this was a quality hotel. Top quality service from start to finish. I was offer an upgrade for $50/night, i decided to take it since i was only staying 2 nights. I'm not sure but i believe my room was better, i used the executive lounge which i really enjoyed. The fitness centre i didn't use but i should've. I can't say enough about the staff. The hotel will even offer a take away breakfast if you asked. "

"Exceptional hotel with ver friendly staff and amazing food."

"A great hotel with excellent service as always "

"Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events. "

"The staff is just wonderful, i have come here many years and always look forward to come back."

"received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back"