Hotel with a Concierge in Indonesia from SAR 117

"Good property. Staffs were courteous and helpful. Overall it was a pleasant stay"

"Requested early check in and the lady concierge was extremely accommodating. Likewise Via was fantastic every morning at breakfast time and a special thank you to the chef for helping with the special meal requests "

"Great service, friendly, convenient, very clean, wonderful ambience."

"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "

"Nice and comfy. Staff were polite and helpful. There’s also pillow menu for you to choose from "

"2nd time here, love the ambience and welcoming staffs. Breakfast choice was awesome, this time i like the wedang jahe. Special shout out to Mr. Annas who really take above beyond to welcome me back!! I can see clearly how passionate and details person are you, thank you for your excellent hospitality👍 you are the great hotelier!!"

"I like the daily breakfast and the massage at the hotel."

"even have a filtered water dispenser thats hot / room temp / or icy cold to fill your own water bottle , saves buying all your own water to drink , that was a huge win and bonus . Staff are all so lovely, helpful and attentive . Couldnt wish for any more from my holiday . 3 pools all super clean and the swim up bar is fantastic . Highly reccomend bali garden and its the only place ill stay when i return "