Hotel with a Concierge in East Java from SAR 121

"The JW never disappoints. From the pick up to the drop off we were impressed. The check in was easy and the employees could not have been more helpful. The room was huge. We had a fabulous dinner at Uppercut which is deserving of all its awards. Fabulous all the way around. "

"I stayed in the older condominium suites which was ok. It was nice 👌 "

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Nice & delicious selection for the Indonesian breakfast menu. It kept changing everyday during our stay. The aircons in the bedrooms are not cold enough even though I had turned them on to the maximum.There were no aircons inside the lift & on the corridor either. It was hot & stuffy"

"Good. Average "

"Nice hotel in a great location next to a shopping mall so lots of choice for dining. Staff were friendly and very helpful. The suite was very nice. My only suggestion having stayed at lots of similar places is that there were a few simples things missing in the room that would have helped. No moisturising cream in the bathroom which is generally normal. There was no writing paper and pen/pencil in the room. Also there was a kitchen but no cloth or scourer to clean anything. All small...

"Old hotel condition"

"tong sampah di kamar mandi masih ada tissue bekas dg noda merah” spt darah"