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"Staff is outstanding! Location perfect for opera goers, plenty of dining options "

"The Westin was in a great location. Staff were very accommodating, it was very clean and well appointed. "

"The walking distance from time square "

"We liked it had filtered water in the gym. We did not like it used a separate card in the elevator to get water. We liked it had walking tours. Easy check in. Overall, we would do it again"

"Excellent location, quiet and convenient for broadway and other ny attractions "

"We loved staying in Chelsea. The hotel was close to many things we wanted to see. The staff were helpful and welcoming. The only issue we had was our shower faucet dripped during our entire stay. With the constant noise in NYC we didn’t even notice after the first night. "

"The staff were very friendly and helpful 10/10 customer service. The property is walking distance from Times Square and was very convenient. The room is in okay condition. However the toilet gave us trouble every single day of the trip and we had to keep calling reception to send the handy man to unclog it. However the receptionist gave us a discount for the trouble. The room was also very hot, I would recommend leaving the windows open. Overall a great stay. "

"Great location & a nice clean room. The breakfast was very average & really hard to find somewhere to sit. The lifts took a long time depending on the time of day. Would definitely stay here again though :) "