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Virgin Hotels New York City

5.0 star property
Luxury New York hotel in Manhattan with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Virgin Hotels New York City

Minibar, in-room safe, desk, laptop workspace
Terrace/patio
55-inch Smart TV with digital channels, TV, Netflix
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
The price is SAR 724
SAR 987 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

City view

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Tempo by Hilton New York Times Square

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (3460)
The price is SAR 669
SAR 912 total
includes taxes & fees
19 Jan - 20 January 2025
Tempo by Hilton New York Times Square

About the neighborhood

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.6 km
  • Broadway - 12 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

Luxury hotel near Empire State Building
Located close to Madison Square Garden and Grand Central Terminal, Virgin Hotels New York City provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a facial at Exhale Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Coworking spaces, smoke-free premises, and a front-desk safe
  • 8 meeting rooms, an elevator, and a banquet hall
  • Guest reviews give top marks for the dining options, pool, and central location
Room features
All 463 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and premium channels

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40-125 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Everdene

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting rooms - 8

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 50
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Virgin Hotels New York City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Virgin Hotels New York City?

Valet parking is available for USD 75 per day.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Virgin Hotels New York City?

Check-out is at noon.

Where is Virgin Hotels New York City located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 5 minutes.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1434 out of 2128 reviews" "
Rating 8 - Good. 348 out of 2128 reviews" "
Rating 6 - Okay. 164 out of 2128 reviews" "
Rating 4 - Poor. 105 out of 2128 reviews" "
Rating 2 - Terrible. 77 out of 2128 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theopolis

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 1 night in Dec 2024

2/10 Terrible

joginder

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing comes to mind that I liked about this property
Stayed 5 nights in Dec 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Cool Spot
Stayed 4 nights in Dec 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcome
Stayed 1 night in Dec 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing is that everyone has a different understanding of what the breakfast package includes…/
Stayed 3 nights in Dec 2024

4/10 Poor

David

Stayed 4 nights in Nov 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Very surprised with this hotel. New clean funky decor and very convenient. Much better than some of the more expensive hotels in NY.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We loved the layout of our room and the beautiful view of the Empire State building. The location was perfect for all the activies we had planned.
Stayed 1 night in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Amazing
Stayed 5 nights in Dec 2024

6/10 Okay

Graham

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
the housekeeping was awful for an otherwise good hotel ….. spoilt the stay
Stayed 7 nights in Dec 2024

2/10 Terrible

Sage

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Valet scratched my car and broke the reflector. Spa use is an additional charge per person and per day use. Sauna was no where near hot enough, cold room felt warmer than my refrigerator, the “Turkish bath” was just a 80 degree room with decent ambient lighting. The TheraBody leg treatment was unexpectedly phenomenal. Overall I would not recommend this place to anyone. It’s not worth the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dorit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Christine

Traveled with family
Liked: Staff & service
The entrance to the hotel feels like a drive-thru. Cold, uninviting and unattractive. It was 2 weeks before Christmas and they had one red foil tree. For the price we expected a little more decorum. There is a club in the hotel (mid-level) adding a level of noise, traffic and a feeling of unsafety to the experience. Felt like anyone could walk in and go up in the elevators to any floor. Made it feel very cheap. If you are traveling with a family I DO NOT receommend staying here. If you want a warm Christmas feel while staying in NY over the holidays: I DO NOT recommend this hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Anton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water in this hotel… I want my money back… I got engaged today and wanted a nice night and I can’t take a shower???? 0 starts negative 5 stars. Refund my money immediately..

8/10 Good

Laurie

Stayed 4 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Mariela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Virgin Hotels NYC was fantastic! The rooms were stylish and comfortable, and the staff went above and beyond to make me feel welcome. I especially loved [insert a favorite detail, like the rooftop bar, the dining options, or the location]. It truly felt like a home away from home in the heart of the city. Can’t wait to visit again!
Stayed 1 night in Dec 2024

6/10 Okay

jed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

David Samuel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Mixed feelings. Pros - the view from the empire chamber was amazing. It saved the rest of the experience. The location was good for getting around. Cons - the hotel was quite cold and unfriendly. Staff at breakfast were uninterested. Disappointing couldn’t visit bar due to a private party. No tea making facilities in room. Lifts couldn’t cope with the amount of non guests visiting. We felt that the hotel guests were an after thought and we did not experience the American hospitality we expected. I read similar reviews before visiting but still have the hotel a chance.
Stayed 3 nights in Dec 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I loved the hotel until I went to bed. The noise from the air conditioning and fridge was crazy. Unacceptable Also the staff were generally miserable and had a poor attitude, like they were doing you a favour by serving you. I won’t be going back
Stayed 3 nights in Dec 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Mario

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I don't know how this property gets away with saying it's 5 stars. Had two issues with this hotel 1. They lost a package I ordered and did not care. Did olnot even let me in where they keep the packages to look for it. Staff just did not care. 2. They never made up the room we would leave in the morning and came back 5 hours later to find room was not made up. Notified through phone, alert And TV. One. Day I found one of the maids and she said that they prioritize rooms that are checking out. Hotel is nice, bed is comfortable but room layout is weird. Will not be staying here again. And I advice people to skip this hotel and find others for the same price with staff that actually know what they are doing.
Stayed 4 nights in Dec 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with wonderful view. Very modern hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024