Find all hotels by Starwood Capital in Pleasanton, CA from SAR 363

"Laura, the general mgr, was working when I arrived. I needed an early check in and she was able to accommodate my request! I was nervous about a medical procedure I was going to in the next hour, and she was so kind and supportive - even calling me a cab when my Uber app was acting up! Excellent customer service!"

"Returning our rental car was a terrible experience. Everything else was good"

"The hotel was nice and clean and everything was in order but my favorite was the STAFF!! From Alfonso taking care of my car each night, to Leo brining me an extra blanket to Evelyn at the front desk.. even the guy who got my car in the mornings!! Traveling for work is never fun and the week started out terrible but coming back to the hotel each night was great, put a smile on my face and gave me peace of mind!! Definitely recommend staying there especially after a long day! "

"The propert was very nice, clean & safe. Also the rooms were very nice & has plenty of room. We will stay there again. "

"I was there for an association event. Although I didn't book the room with the block, I was upgraded to a room with the group. I was busy hoating our event in their ballrooms, I didn't get to stay in the room much. When I did, the atmosphere was relaxing and had everything I needed. Too bad I didn't get to experience the restaurant downstairs. Overall, friendly staff and great customer service. I would stay there again."

"The view from our balcony was amazing! The bed was very comfortable and the room was super clean. It was a perfect 2 day getaway for my husband and I."

"Nice Hotel"

"My experience was great good customers service for all the people and that is one of the things that I loved most. "

"Loved our room! "