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"Incredible hotel, incredible staff. The hotel was packed for school graduations, that was not so great. "

"Landmark property well known and still a jewel "

"Great staff and location "

"Room was a lot of space and bathroom was very elegant and nice. Coffee maker or espresso maker would. Have been nice in the room. "

"Safe, clean rooms, courteous staff, walkable, lots of dining and shopping options nearby, convenience and near to lots of places that we want to visit. "

"The stay was overall good. I have been using Shang Ari La most times I am in Manila. However, the staff at the Circles restaurant was rude to me a couple of times. They rushed me to pay the bill when I was not done eating yet, sometimes when I just sat down after obtaining food from the buffet"

"In terms of room layout, the room is better than The Peninsula. The noise level may not be good. You can hear the other guests from the adjacent room and even above. "

"Amazing staff (especially the executive lounge staff)!!! "