Find Family Hotels in Horley

"Due to Covid and having to self isolate for 14 days on our arrival back to Canada, We decided in April to cancel the two rooms booked. We corresponded with Expedia and through them were advised that we would not be refunded. As we did not stay at the hotel we can’t really review. But we were disappointed that they did not even offer a partial refund - given the circumstances "

"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...

"If you’re going to walk there please be careful As you walk on main road and through mud but overall it’s so quiet staff are nice One staff member upgraded me for free after I’ve walked and waited till 3pm for check in. I would recommend if you want some where nice "

"Just under a mile away from the Horley train station and a short drive to the Gatwick airport. Rooms are spread between the first and second floor with shuttle service and breakfast options available. Minor issues with the room where the shower was not draining properly, but was still able to freshen up. Like most houses in the UK no AC units were available in the room, but the window and time of year provided enough cooling needed for the night. Staff are friendly and the rooms were quiet...

"If you book a sofa bed they don’t leave the sheets in the room so you need to ask for them to make the bed up. Other than that it was lovely night stay. Comfy bed and reasonably quiet. "

"I was extremely impressed with the hotel. I had expected far less. Great sized room, soft bed, large shower. Honestly nothing more needed"

"Dirty rooms "

"Clean and modern"