Family Hotels in England

"We had a very good experience. Hotel staff was friendly and professional, and the building and our room were clean. We tried to have an early check in, but our room was not ready, and it was still not ready at regular check in hours. We went to the executive lounge for a little while and then we explored the area around the hotel. The location is excellent. "

"Best comfortable beds ever ! Room was Great ! Staff superb ! Keep up the Great Work. "

"We were given an upgrade on arrival and found ourselves in very comfortable accommodation with excellent facilities which extended our options and allowed us to make the most of our stay. We had stayed before in more standard accommodation and found it satisfactory but the additions that the upgrade gave us were excellent. We used the microwave, enjoyed the comfort of a relaxation area with a settee and large screen T,V We will certainly return. The hotel was ideally located for our trip to the...

"Cancelled our break with only 2 weeks notice! Very difficult to rebook with such short notice around the Christmas period! "

"Very nice hotel with friendly staff. Gloucester Road underground just accross the road. "

"When I checked in the receptionist she did not greet me with a smile or anything. She was quite stuck up and did not have great customer service at all. On top of that, she gave me a room that did not exist at all. I went to the floor as she stated and the room number did not exist. I then had to go back to reception and the other receptionist told me the room did not exist. It took around 20-25mins to sort this out and the lack of customer service was evident. I would have preferred a little...

"Excellent hotel and amenities. Extremely comfortable king size bed and exceptional room facilities! Highly recommended."

"Friendly, spacious clean "