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"Wonderful! Exceptional! The rooms"

"I loved everything about this property, except the price of parking my car. My wife and I stayed when attending a show at the Avalon theatre. Was super convenient, with the covered walkway to the Fallsview Hotel!"

"It was "

"Close to court houses, which was the point. Solid hotel, great location to Queen St, Dundas etc."

"It was very confusing on where to park during checkin as I did not intend to use their valet service. But all their valet staff are out in full force. They don’t offer any help to check in but only interested to know if they can take your car and thereby charge you their excessive parking fees. Meanwhile I can park at the casino across the road for absolutely FREE. Checkin staff were fine but during checkout, the reception staff never smiled or made eye contact with me. I would probably come back here but hope these observations can be improved. "

"I enjoyed my stay. The room was nice and clean. Breakfast was excellent. Enjoyed happy hour. "

"My family stayed here over spring break. Checkin was fast and seamless. The bellman met us at the car and took our bags up to our room. The staff was helpful during our stay. Everyone was friendly. Front desk was helpful. The bar/restaurant closed for a few days, but the front desk gave us bottled water. Hotel is nicely located near Francesca’s and Wildberry Cafe, which we enjoyed during our time. We took taxis and Ubers while we were in town. Checkout was a bit more chaotic. The Bellman did not answer multiple calls, so we had to haul all of our bags to the lobby. Valet text said my car would be ready in 9 minutes. 2 minutes later, the valet snapped at me that my car had been ready (and sitting in a space I couldn’t see). He seemed stressed though. Overall, I would stay here again. We enjoyed our time! "

"Great time. Easy access to everything "

"Very convenient hotel the closest to the falls. The bad reviews about breakfast totally false. Breakfast was very tasty hot and a nice assortment. They had a lot of staff available to help breakfast smoothly. Super organized it is just a big hotel that they are offering free breakfast if you don’t get there early expect a wait. Everything walkable from hotel. Don’t upgrade for higher floors. With 44 floors it takes a while to get room and you spend the day looking at the falls up close. "