Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with a fitness center, a short walk to University of Illinois Chicago

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Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Meeting facility
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Laundry
  • Air conditioning
  • Gym
The current price is SAR 334
SAR 392 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Communications)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony (High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed, Corner

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
25 South Halsted Street, Chicago, IL, 60661

What's nearby

  • Willis Tower - 15 min walk
  • Millennium Park - 2 min drive
  • Michigan Avenue - 2 min drive
  • Chicago Riverwalk - 2 min drive
  • Grant Park - 3 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬4 min walk
  • ‪TBK Greektown (Taco Burrito King) - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪One Twelve N Green Street - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel near Willis Tower
Near University of Illinois Chicago and Merchandise Mart, Crowne Plaza Chicago West Loop by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Rye Deli & Drink, features American cuisine. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, an elevator, and ATM/banking services
  • Concierge services, a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 398 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers, and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 54.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22.00-40.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Rye Deli & Drink
  • RYE BAR

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 30
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is Crowne Plaza Chicago West Loop by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Chicago West Loop by IHG?

Self parking is available for USD 54.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop by IHG?

Check-out is at noon.

Where is Crowne Plaza Chicago West Loop by IHG located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of University of Illinois Chicago and Willis Tower. State Street and Merchandise Mart are also within 1 mi (2 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

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Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1022 reviews
Rating 8 - Good. 236 out of 1022 reviews
Rating 6 - Okay. 91 out of 1022 reviews
Rating 4 - Poor. 54 out of 1022 reviews
Rating 2 - Terrible. 45 out of 1022 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, easy to check out, very nice rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location.
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff. Very comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Justine

Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The attached restaurant was amazing as well!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Shanitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!! Staff is always pleasant and helpful!!! Rooms are clean and smelled pleasant upon entering!! Will stay over and over!!
Stayed 2 nights in Feb 2025

8/10 Good

Francisco Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay at. Very nice area with a lot of stores nearby at a walkable distance. Parking price is the only con in my opinion.
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the hotel .
Stayed 2 nights in Dec 2024

10/10 Excellent

LaTasha Janese

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Highly recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and staff was friendly. Very clean facilities and good food at restaurant in the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Shanitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Room was clean, towels fresh!! Bed was comfy!! Staff overall was wonderful from the fromt desk to housekeeping!! Check in was a breeze!! Ive already booked another stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the convention that I had to attend for this past weekend !!
Stayed 5 nights in Feb 2025

10/10 Excellent

Leeat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and cost effective option for West Loop area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the cleaning ladies were amazing! Especially Margeret on the 12th floor. The front desk was fantastic
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good location
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel with a large room and clean bathroom. The refrigerator came in handy.
Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only did a quick overnight stay, but liked the restaurant inside hotel, around lots of shopping, room was nice. Busy area though
Stayed 1 night in Jan 2025

10/10 Excellent

Asiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, upscale, cost efficient, and elegant.
Stayed 1 night in Feb 2025

10/10 Excellent

Myia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking into and out of this establishment always smelled very good with essential oil or flowery smell. The customer service was amazing and was a very welcoming environment. The room was very clean and cozy and the view is amazing. There are so many things around this hotel like coffee shops, food, stores etc. I definitely recommend this property for hotel stay! I definitely will be returning back to this property!
Stayed 1 night in Feb 2025

8/10 Good

Akeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nicely kept rooms, only problem the tub stopper was broken so it wasn’t draining correctly. But I would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Renand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Feb 2025

10/10 Excellent

Minnet

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the staff very welcoming and accommodating! I’ll be sure to stay again soon!!
Stayed 1 night in Dec 2024