Hotel with a Concierge in Hertfordshire from SAR 285

"Overall the weekend was lovely. The staff are what made it. The main seating area is beautiful but can be draughty. The glass doors at the front door don’t really work and let a lot of cold in. The dining area is a bit of a disappointment atmosphere wise. The lighting too bright, the chairs are awful. It should be more like the red seating area which seemed to be kept for private functions. There’s a huge stove which was barely flickering, the music was also terrible. A lot of simple changes...

"Cold food for breakfast, Dust thick in room, broken socket that child could get finger into live wires."

"A charming, well-run hotel in a peacfeul setting. My room was impressively large, a very big bed and was immaculately clean. The staff are welcoming and helpful, the breakfast was a full variety and delicious."

"This place is not ready for the public yet, the room is very dated, the windows are very old and damaged, the carpet was disgusting, the bed sheets were not changed from the previous visit. The shower was not comfortable either. The gym was good, and the staff seemed friendly, but the hotel needs a major uplift to justify the room rates they are charging"

"Thank you to the staff at the Grove for a fantastic stay!"

"Breakfast was excellent with a good choice and good service . Came back to our room one day after a day out to find our door had been left open by the maid . When mentioned to reception they didn't seem to take it too seriously . Nice touch with the christmas wreaths on the doors to each room but not on the top floor where we were and on mentioning this to reception on checkout we were told they were going to do it soon ( noticed this 2 days before so not sure if this was true and if it was...