Find Hotel with a Concierge in St Albans

"This place is not ready for the public yet, the room is very dated, the windows are very old and damaged, the carpet was disgusting, the bed sheets were not changed from the previous visit. The shower was not comfortable either. The gym was good, and the staff seemed friendly, but the hotel needs a major uplift to justify the room rates they are charging"

"Breakfast was excellent with a good choice and good service . Came back to our room one day after a day out to find our door had been left open by the maid . When mentioned to reception they didn't seem to take it too seriously . Nice touch with the christmas wreaths on the doors to each room but not on the top floor where we were and on mentioning this to reception on checkout we were told they were going to do it soon ( noticed this 2 days before so not sure if this was true and if it was...