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"The rooms had a classic "Showa era" style, which gave them a great atmosphere, and were quite spacious for two people. The onsen was on the small side but clean and nice, with a pretty outdoor area. There was a lounge area with free drinks, nuts, and dried fruit. It was a decent value. I'd stay there again."

"Good stay at the hotel"

"Staff are friendly & service is good. Good breakfast spread & rooms are clean. We enjoyed our stay & will consider to be back again."

"The staff was standout at Hotel Housei, they went above and beyond to ensure enjoyable stay. The meals were beautifully presented with wide variety of different foods. The room was spacious with tatami mats. Loved the indoor and outdoor baths / springs. Close to everything. Unexpected top notch service and value, indeed a winner. "

"Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park. "

"A great base to visit the snow monkeys. A beautiful and traditional onsen. The breakfast and dinner was served by older ladies that did not necessarily speak English but definitely kept trying to make it an amazing experience each time. The variety of the served food was just overwhelming. So delicious and always something freshly cooked right at your table. An opportunity to stay at traditional Japanese tatami room is a memorable experience. Free pick up from the railway station. "

"What really made our stay special is kindness and attentiveness of the staff. We had large suitcases, and though the train station was a five minute walk, the front desk manager noticed us struggle walking uphill and came to our rescue with a hotel van, loaded and unloaded our bags. The dropoff service was not included, and we did not ask for it. He did it out of compassion and kindness. Very touching. Food was delicious! Do book dinner if its available. We had a traditional tatami room, which was cute, though a bit dated with some tears on the faded couch upholstery. The shower was very small, which is expected. We were lucky to have a private shower as many ryakans make you share. Great experience overall."

"We were picked up from the train and immediately got a ride to the monkey park, a major reason for our visit. The hotel then sent a shuttle to pick us up and return us to the hotel where our luggage had already been taken to the room. This was a more traditional place with shoe removal and slippers provided. Dinner was incredible despite my not loving a few of the items in the set course menu. Breakfast was equally fulfilling. We did not take advantage of the public onsens due to our short visit but did use the private onsen in site. At the end of the stay we were driven back to the train station for our departure and given a small token of candies. An excellent stay!"

"Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want! "