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Hotel JAL City Nagano

3.0 star property
Hotel with a 24-hour front desk, near Zenko-ji Temple

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Photo gallery for Hotel JAL City Nagano

Lobby lounge
Front of property
Exterior
Renewal Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets
Renewal Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is SAR 256
SAR 281 total
7 May - 8 May

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Renewal Economy Double Room, Non-Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Twin Room,Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Double Room,Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Corner Twin Room,Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor EconomyDouble Room,Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Day bed
Bidet
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room Non Smoking

Desk, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for J Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Twin Room Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for J Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Non Smoking

Desk, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

J Floor Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for J Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

J Floor Economy Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Double Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin Room Non smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin Room

Combined shower/tub, free toiletries, hair dryer, slippers

Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for J Floor Triple Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

What's nearby

  • Zenko-ji Temple - 17 min walk - 1.5 km
  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.7 km
  • M-Wave Olympic Memorial Arena - 6 min drive - 5.9 km
  • Nagano Olympic Stadium - 10 min drive - 9.7 km
  • Togakushi Shrine - 23 min drive - 22.5 km

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪モスバーガー - ‬2 min walk
  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪dessert&cafe Deko - ‬2 min walk
  • ‪炭火焼きちどり - ‬1 min walk
  • ‪La Pâtisserie 27 - ‬2 min walk

About this property

Hotel JAL City Nagano

Hotel near Zenko-ji Temple
Located close to Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar, and a business center. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • 1 meeting room, luggage storage, and a banquet hall
  • A front-desk safe, free newspapers, and an elevator
  • Guest reviews say good things about the overall condition
Room features
All 242 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel JAL City Nagano?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Check-out is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 7 minutes by foot and Nagano (QNG) is 8 minutes.

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Hotel JAL City Nagano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 372 out of 909 reviews
Rating 8 - Good. 368 out of 909 reviews
Rating 6 - Okay. 138 out of 909 reviews
Rating 4 - Poor. 25 out of 909 reviews
Rating 2 - Terrible. 6 out of 909 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

riwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern, welcoming hotel with an excellent breakfast and great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, close to the station. Very walkable area.
Stayed 1 night in Jan 2025

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Yufei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, very clean, offered so many washing stuff to use in hotel room (face cleaner, face oil etc), will definitely visit again in the future!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for just one night but the hotel was clean, staff was great and area is great. No complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The breakfast buffet is a good deal and good chance to sample various Japanese foods.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bunji

Breakfast was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Nagoya

The check-in was fast and easy. There is specific parking lot allocated for guests during the stay so you park at the same spot until you leave. Near eateries ans convenient stores. The room was big and clean. Good price and hotel for those visiting Nagoya.
Stayed 2 nights in Oct 2024

6/10 Okay

Ramesh

Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and convenient.

A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sundy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the 16th floor has an amazing view. The rooms are well appointed, although the aesthetic is out of the early 1990s, I found it to be pleasant and restful. If you book here, make sure to add the breakfast option!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kazuyo

Liked: Cleanliness
One issue was that there was wet area of the carpet close to the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to JR station
Stayed 1 night in May 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints!

Such a great stay all around! From the moment we arrived, we were impressed with every aspect of the service and experience. JAL did all the little things right. Don't skip out on breakfast - best view you'll ever have for a hotel buffet! Free umbrellas for guest use, lavender bath salts for relaxing, and free beer/juice/tea in addition to bottled water waiting for you chilled in the fridge. What more do you need?!?
Stayed 2 nights in Oct 2024

6/10 Okay

Kok Yau Cauchy

Dun be fool by the JAL brand.

Old hotel without renovation. Central aircon which make my skin itchy as they only supply central heating at that moment during my stay. Have to open window to adjust the room temp. The only positive point is the location. 5 min walk to JR station. Hence, lots of restirants nearby.
Stayed 1 night in Nov 2024

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all OK. Just one thing, people in the next room were noisy.
Stayed 1 night in Sep 2024

10/10 Excellent

Macnely V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the shower, that went to the sides when the water has a high pressure. I love the retro details of our room to set the AC and the radio. They also have a huge space for washing machines, drinks machines (including noddles), two microwaves and a small library. It is twelve minutes walking from the station and has a nice straight walk to the Zenkoji Temple.
Stayed 1 night in Oct 2024

4/10 Poor

Hideko

Disliked: Staff & service, property conditions & facilities
We were greeted by very cold front desk with little personality. Did not feel welcomed. Our room and floor freaked with cigarette and they told me that there is no other room. I asked them to comp breakfast but politely told they can’t do that. This evening staff was trying to help but his hands were tied. The management needs to step up at this point. Restaurant staff was very professional and made us feel very welcomed. I spend 30 year as a GM of hospitality business in US and this is not acceptable. Do something to make guest feel welcome is a must! JAL should make a note of this and check out this out dated property.
Stayed 3 nights in Oct 2024