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"Really fantastic stay. Both for the experience, and easy location to the monkey park (which the staff provided a free shuttle to and from). Decided to go for half board - breakfast/dinner - and the food was SO good, especially the second night’s dinner. Staff were all wonderful and attentive and the Onsen (indoor and outdoor) was the perfect way to end the day. 10/10 recommend and will stay here again if I’m back in the area."

"The staff was excellent and made us feel like family."

"何と言っても従業員の方々が素晴らしいかったです。 これぞ温泉旅館！といった感じでした。 ありがとうございました。"

"Traditional "

"Wonderful staff and a fantastic onsen"

"Located next to the main station, the hotel is really convenient. Also friendly staff and good variety of breakfast. "

"Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me. Her attentive service, warm smile, and genuine desire to make my stay comfortable made me feel like an honored guest. Whether it was offering local insights, ensuring I enjoyed the full onsen experience, or simply sharing kind words, Runa’s presence elevated my time there. She embodied the spirit of Japanese hospitality, making each interaction a memorable one. The onsen itself was a peaceful retreat, with soothing waters and a relaxing environment that perfectly complemented the traditional ryokan experience. I left Shibu Onsen Sakaeya not only refreshed but deeply moved by the kindness of its people, particularly Runa. If you're seeking a place that marries beauty, tranquility, and heartfelt service, Sakaeya is the perfect destination."