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"It is a fantastic hotel with high quality of any services they provided. I definitely will come back if possible."

"The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember."

"Amazing stay. The gentleman at the front desk who spoke great English was lovely, he helped us with everything and was also attentive during our kaiseki dinner, helping explain everything. We had a tatami room, it was nice, the bathroom a little dated, but the onsen was fabulous. The outdoor onsen was beautiful. Loved our stay here and can recommend it to anyone."

"Plenty of parking lot. Very nice female staff member who spoke some English and provided a Yukata for our 6 year old. Large, excellent room with amazing views. Value for money. Green tea provided. Had mostly private onsen experience ie hardly anyone around for both the outdoor and indoor onsen when we visited in early April 2025. Only few minutes drive from Snow monkey carpark. Of the 9 places we stayed in Japan, was our favourite."

"Just amazing! Wonderful staff. Thank you for making our stay so special. Could not recommend it enough! My family felt really well taking care of. Thank you!!!"

"Clean and lively with great Onsen. Right on the ski slopes."

"One of the best experiences of our life. The staff and service really made it wonderful. I will absolutely be coming back. "