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"First time at this property, 5th time in Mexico and 2nd time at a Riu Resort (Ocho Rios). The property was beautiful, well laid out and maintained. It was spotless! Check-in was easy and our rooms were ready a couple hours early. The rooms were fresh, clean, no smells and the air conditioning worked perfectly. There is a tub in the middle of the room; weird but it made for a good clothes hanger! The beach and pool were perfect. Chair hogs around the pool but plenty of loungers on the beach. Restaurants were good and did not require reservations. The buffet was good to great. Italian restaurant was OK. The steakhouse/lunch restaurant was very good. The bar grill Pepe food was poor. Drinks from the bar were great, the coffee bar in the lobby was amazing. There is a convenience store under the lobby in the parking lot. You can golf at Hard Rock across the street for a discount. BRING LOTS OF BALLS! Great hotel and Riu overall is consistent in quality."

"Service "

"Amazing!"

"everything"

"Very good "

"This was our second trip to this resort. We enjoyed the easy access from one area to the next, and especially enjoyed the long walks on the beach. We loved the area around the infinity pool at Akumal. Our room was clean, and housekeeping did an excellent of tidying and restocking every day. The entertainment was enjoyable. we are already planing our next trip!"

"Great for family with kids … lots to do around the property "

"It was absolutely beautiful however the bed was always very wet."

"Amazing place! Amazing stay and our room was absolutely beautiful "