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"Frustrating that half the resort was closed and shuttlw service was minimal"

"My husband and I recently went to TRS Yucatan and had a great time! The grounds are beautiful and massive! We liked how we had access to all 4 resorts, each with their own charm. The pools were clean and great, and the drinks were great. The food was among some of the best we've had at all inclusive in the past. Overall, great experience. My one critique would be dinner reservations and the butler services. It was extremely difficult to find dinner reservations (granted, we were a large group but we found similar issues when the group went down to 6 and then 4), We would try to make reservations with our butler and were told they were unable to make them. Then we would go to concierge in the lobby and they were able to make them. There is a lack of communication between the butlers and the reservation system they use is primitive. That being said, We HIGHLY recommend this resort and are planning on coming back!"

"The accessibility to other resorts and the friendliness of the staff is what impressed me the most."

"I liked that the layout and style of the buildings. Only 3 stories high made it feel more secluded and not like a big resort complex. Also, the architecture looks more traditional to the area than some of those big resort complexes. Being on the beach was a plus in addition to the 2 pools. The grounds were beautiful and very well maintained. "

"Hotel was clean and staff was amazing especially Luis at the front desk. He was so helpful. Area around hotel was dirty and dark. Hotel pool could use service. Hotel is far from town and beach "

"good resort to go for couple and family. really nice ambiance. Staff are very active and will provide you best service. Buffet foods are wonderful"

"We had an absolutely fantastic experience at the Grand Palladium Resort! From the moment we arrived, the service was top-notch. The staff went above and beyond to ensure our stay was perfect, always greeting us with a smile and offering helpful advice on things to do and see. The resort itself is stunning, with beautifully landscaped gardens and spacious, clean rooms. The pools were pristine, and we especially loved the variety of options—there was something for everyone, from a lively pool with activities to a quieter, more serene space to relax. The food was incredible! The all-inclusive dining options were diverse, with everything from international cuisine to local specialties. Each meal felt like a treat, and the themed dinners were a nice touch. The bars served delicious cocktails, and we appreciated the variety of drink options available throughout the day. What really stood out was the range of activities and amenities. Whether you're into lounging by the beach or pools to the entertainment team keeping things fun and engaging the nightly shows and events. Our villa 59 was perfectly close to the beach in White Sends Resort and the room with view of lush green exotic Flora. The concierge team (Ceilo and David) were fantastic in introducing us to various events. Overall, I highly recommend the Grand Palladium Resort for anyone looking for a relaxing, all-inclusive getaway. It's a perfect blend of luxury, fun, and excellent service—We will definitely be coming back!"

"Beach"

"Awesome stay! The property is beautiful, the rooms are nice and clean, there are lots of pool and beach options, great food with lots of choices, and the staff is great!"