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"Everyone was very pleasant that it will drive housekeeping as well"

"Hotel precioso"

"It was an absolute delay to stay here. The staff was wonderful. It was clean and I definitely would book here again."

"My day was very excellent. I love the room service love the clean mess, the safeness and the kindness of the workers."

"Amazing! Seafood was fresh and delicious. Beach service was top notch!"

"Great staff"

"This hotel is conveniently located near the Marina Vallarta so there are lots of options for shopping and dining. The property is beautifully landscaped and has a fantastic pool which looks out to the ocean. We had a panoramic room which had a fabulous view of the pool and beach. Watching the sunsets from our balcony was incredible! The staff are amazingly friendly and helpful! Even though this hotel is only about 10 minutes from the airport, the noise from the departing planes was not really an issue, likely because I was distracted by the lovely views. "

"Leaving today! Had a wonderful trip! Heard this resort will be Reno’d in August-December. The pools were beautiful and had character! Iguanas and Nacho the duck hung out everyday. Water aerobics class was so fun! The beach by the resort was outstanding. We took walks every afternoon as the tide is lower and lots more room to walk. The food was really good! The Mexican and Italian were awesome! The steakhouse was busy so if you want in go early!!! We never got to try it. The Asian food was meh… The entertainment was amazing! They know how to put on a show. I really enjoyed the Michael Jackson night! The whit party was insanely fun, and was like clubbing. Got your face painted by resort for the party. It was awesome! Loved that they had lots of hand sanitizer to use after touching all the handles to the spoons. Was super clean. The rooms were nothing too special, but were clean and nice and cool. The one thing that did really bug me so I hope they change it. Is they have the smokers all smoke by the lobby, so the lobby always smelled like smoke. Would probably be better to have them smoke a bit to the side so it didn’t blow as much in the lobby. If you have any issues walking ask for a lower ground room as the elevator is quite busy. We were on sixth floor and did quite a bit of stairs everyday. All in all it was an awesome resort! Very family friendly! Great service, great food, great entertainment. Can’t wait to come back after renos next year!! Best Trip! "

"Jaiker and Jesus at the front desk have great hospitality skills. Jaiker Greeted us with a welcoming hospitality comment And made sure that the hotel exceeded our expectations. Omar at Andrea’s Was a great waiter and made sure that we were well taken care of. Omar, the manager was also very hospitable and came to check that we were happy with the service, which we were. Miriam, the housekeeper for our room 3121 Is definitely an asset to the hotel. She Did an amazing job and making sure that we had everything we needed. The female manager at the Ribero restaurant has been there for years and years and she is always so gracious and kind to everyone. I see her going to all the tables to make sure everyone’s happy. I cannot remember her name, but I know that I’ve seen her there for many many years, she has light brown hair. "