Hotel Riu Vallarta - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 4 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
4 outdoor pools, pool umbrellas
5 bars/lounges, swim-up bar, poolside bar
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 40 of 40 rooms

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Double Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About the neighborhood

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 2 min drive
  • Vallarta Adventures - 7 min drive
  • Nayar Vidanta Golf - 8 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

All-inclusive eco-certified property near Bay of Banderas
Located close to Nuevo Vallarta Beach, Hotel Riu Vallarta - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a manicure/pedicure, or a hot stone massage at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include surfing/body boarding, volleyball, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and shopping on site.
Additional perks include:
  • 4 outdoor pools and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Limo/town car service, a bike on site, and massage treatment rooms
  • Coffee/tea in the lobby, a TV in the lobby, and motorized watercraft on site
  • Guest reviews speak highly of the dining options, beach locale, and helpful staff
Room features
All 678 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, childcare services, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Don Rafael
  • Kulinarium
  • Nirvana
  • Il Gusto
  • La Boheme

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Bicycling
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Pool umbrellas
  • Vegetable garden

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Vallarta - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Vallarta - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Vallarta - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Vallarta - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hotel Riu Vallarta - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerias and Vallarta Adventures are also within 6 mi (10 km).

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1424 out of 2740 reviews" "
Rating 8 - Good. 721 out of 2740 reviews" "
Rating 6 - Okay. 352 out of 2740 reviews" "
Rating 4 - Poor. 123 out of 2740 reviews" "
Rating 2 - Terrible. 120 out of 2740 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing food was awesome.
Stayed 7 nights in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The entertainment for our grandchildren was great! Nice pools and beach. The dining needs some work, we could never get into the Steak house, tried for the whole week. Hostess was rude and never could accommodate us! Buffet and over all the food was good. We went at Christmas and long lines no matter what. RIU has always been great, and very friendly.
Stayed 7 nights in Dec 2024

6/10 Okay

Adrineh

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with many options for dining and entertainment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manjunath

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a more polished version of your review: This was my first visit to Mexico and my first time staying at an all-inclusive resort. I traveled with a large group of friends and family, and we had a lot of fun overall. However, as vegetarians, my wife and I found the food options to be quite limited. While vegetarian options were available, they lacked flavor and became repetitive over the course of our stay. It would be great if the hotel could offer a wider variety of vegetarian dishes, especially more authentic and spicier Mexican options. As an Indian guest, I also noticed that the few Indian food options provided didn’t taste authentic. Cooking Indian cuisine requires expertise, and it’s not something that can be mastered just by following a YouTube tutorial. Improving the quality and authenticity of Indian and other Asian dishes would enhance the experience for guests like us. Lastly, I feel RIU should offer airport transportation for all bookings, regardless of where or how they were made. This added convenience would make the stay even better.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mariana

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The stay was very nice could improve by having more family nights!
Stayed 4 nights in Jan 2025

10/10 Excellent

Revathi M, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Abeer, Sherwoodpark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very friendly , the rooms are decent and spacious, we had a lovely little balcony. The food options are good and I was particularly impressed with the delicious Christmas Eve dinner. Lots of entertainment in the evening till 11 pm. It was safe for the family and fun for the adults. I would stay in the same hotel again
Stayed 7 nights in Dec 2024

8/10 Good

Praveenkumar

Liked: Staff & service
Walls are not sound proof. You can literally hear everything. That said, staff were very friendly. Amazing food and drinks. Easy access to beach. Had a good time.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kyle d

Stayed 6 nights in Dec 2024

8/10 Good

Praful

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came there for a family vacation. The property and staff were nice for the most part. The problem for us was with the food and dining options. There were very little vegetarian options and there was a lot of cross contamination/mislabeled food options. That was not right or helpful for people with food allergies. The time when we actually ate properly was when we left the resort and came home.
Stayed 5 nights in Dec 2024

6/10 Okay

SAMER

Stayed 5 nights in Dec 2024

6/10 Okay

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Shriharran

Liked: Cleanliness, staff & service, property conditions & facilities
Good family friendly property. More food choices for Veg and chicken only (no red meat) eaters would have been better
Stayed 4 nights in Dec 2024

10/10 Excellent

Josefina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly norma was really nice and helpful in the buffet awesome person. Really looking forward to coming back to enjoy this place
Stayed 5 nights in Dec 2024

6/10 Okay

Anurag

Traveled with family and small children
Liked: Staff & service, amenities
Everything else aside. The food was a big problem, everyday its the same menu (even though there's variety). We stayed there for 6 days and got bored of the food after 3 days and were looking for options. All the restaurants had the same Menu as well everyday so no options for folks to eat anywhere else. Very limited options for vegetarians as well. For a premium resort the mgmt should work on making the ala carte restaurants to provide different flavor and not follow the buffet (same menu everyday) routine which becomes very monotonous.
Stayed 5 nights in Dec 2024

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Ana R

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
First are safe box was broke we have to wait in the room to someone can fix, we ask for toilet paper and they said was so busy and can take up to one or two hours, cross are room people was screaming in the middle of the night making so much noise, I don't recommended. Food was ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Oladepo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the thought put into the daily entertainment activities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bikramjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, wish they did reservations for the steak house instead of having people line up then say we fully booked.
Stayed 4 nights in Dec 2024

8/10 Good

Diana

Traveled with family
Liked: Amenities
Hotel was very nice and clean. The staff for the most part were nice there was one person that work in the 24hr sport room she wasn’t very friendly. Otherwise it was a great hotel!
Stayed 3 nights in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all inclusive. Watered down liquor, but that’s to be expected. Cleaning staff is incredibly on top of things, however it wasn’t quit as pristine as I would have expected. Overall very good experience, would visit again
Stayed 5 nights in Dec 2024

4/10 Poor

Deepak

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
This is my second visit to Riu and basing on how the buffet and food choices have gone down in options and quality. Dessert especially is very lacking.
Stayed 4 nights in Dec 2024

6/10 Okay

Kshitiz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have mixed feelings about this resort, which is why the 3-star rating. We were with a group of friends and had an amazing vacation over Christmas 2024. This resort itself is okay. Nice, well kept, and they do a great job keeping rooms, pools, common areas and especially washrooms clean. They are also very responsive when one reports messes. The Activities team did a great job keeping guests engaged with yoga, foam pool parties, and so on. It was a lot of fun. The staff are courteous and the bartenders will mix drinks well for you. The infinity pool with mezcal bar was crowded, but our favorite place to hangout after other activities. Also, big plus that lounge chairs by the pool or by the beach are always available! They have a lot, and one doesnt have to scramble early in the morning to find a place. Our kids also enjoyed a lot in the pools, beach and the 24hr sports bar. Riu Jalisco is also walkable from this resort and we went there to the disc; and that was a lot of fun. (However, on our second visit to the disc, there was no one there and there was a strong odor of vomit - so some guests seem to have partied a little too much). There is lively daily shows and music performances in the evenings/night with dancing that livens up the atmosphere. Overall, guests are going to have an amazing time with their loved ones. So why 3 stars then? The food. I’ll put a caveat here and say that while the food did not sit too well with us, I can see that some other groups who have a
Stayed 5 nights in Dec 2024

2/10 Terrible

Ron, Lake Forest

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No life guard at the beach. The food at the steak house is lousy and too salty. No table or a small desk in the room. The front staff is lacking common courtesy. We stayed here 12 years ago and back then it was excellent. The pool hours are too short.The beds are very small. Very disappointed.
Stayed 2 nights in Dec 2024