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Hotel Riu Vallarta - All Inclusive

3.5 star property
Beachfront property with relaxing spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
4 outdoor pools, pool umbrellas
5 bars/lounges, swim-up bar, poolside bar
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Pool
  • Restaurant
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (M)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Partial Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

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About the neighborhood

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 km
  • Vallarta Adventures - 7 min drive - 6.1 km
  • Nayar Vidanta Golf - 8 min drive - 6.7 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 6.7 km
  • Playa Bucerias - 12 min drive - 5.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

All-inclusive eco-certified property near Bay of Banderas
Located close to Nuevo Vallarta Beach, Hotel Riu Vallarta - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, a hot stone massage, or aromatherapy at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include windsurfing, volleyball, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and shopping on site.
Additional perks include:
  • 4 outdoor pools and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Limo/town car service, a bike on site, and tour/ticket assistance
  • Luggage storage, ATM/banking services, and motorized watercraft on site
  • Guest reviews speak highly of the dining options, beach locale, and helpful staff
Room features
All 678 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, childcare services, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Don Rafael
  • Kulinarium
  • Nirvana
  • Il Gusto
  • La Boheme

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Bicycling
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Pool umbrellas
  • Vegetable garden

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Vallarta - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Vallarta - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Vallarta - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Vallarta - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Vallarta - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hotel Riu Vallarta - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerias and Vallarta Adventures are also within 6 mi (10 km).

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1400 out of 2686 reviews" "
Rating 8 - Good. 705 out of 2686 reviews" "
Rating 6 - Okay. 346 out of 2686 reviews" "
Rating 4 - Poor. 122 out of 2686 reviews" "
Rating 2 - Terrible. 113 out of 2686 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

verjik

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean with good service .food was great drink was good
Stayed 4 nights in Nov 2024

8/10 Good

Lois Elizabeth Leinan, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pepe’s for lunch at pools was good. Bars near pools were good. Italian restaurant food was awful. All other restaurants were good Serving staff were great at all venues . Front desk staff not so much. Bellmen were good so far. Have not yet retrieved luggage from bag drop. Beds not great but good amount of space in family room with 3 beds. Bring your own hair conditioner and hand lotion and bar of soap.
Stayed 10 nights in Nov 2024

8/10 Good

Parviz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality should be improved
Stayed 4 nights in Oct 2024

10/10 Excellent

ANDREA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goo
Stayed 10 nights in Nov 2024

6/10 Okay

Jose, Villa Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a variety of dining options. After its regularly scheduled shows, it could step up its game in terms of adult entertainment options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bernice D

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property 10 years ago. Tge service, food and property was excellent then and now.
Stayed 4 nights in Nov 2024

6/10 Okay

Gissella

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Kim D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the cleanliness and politeness of the property and staff.
Stayed 10 nights in Nov 2024

10/10 Excellent

Ana

Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting an all-inclusive of any kind, - so most of my issues were due to my own ignorance about how certain things just are - and are going to be at any huge, family, beachside all-inclusive like RIU. If you kind of know what you’re getting into, you’ll be fine— in fact, you’ll have a fabulous time with your family. Don’t go alone like I did. This is a family place— bring a parent or a sibling if you dont have kids, you’ll have a blast. Plenty to do, drink, eat. The buffets are bountiful and fresh but you start to get sick of it after a few meals. About half (maybe more?) of each meal’s buffets are the same items day after day— but it’s kind of OK because most of it is really good!! The bread (all kinds— rolls, BAGELS, TORTILLAS!!) fabulous. The FISH, especially the Sea Bass which is front and center every single day in the same spot—PERFECTION. The only culinary downside for me was the complete lack of breakfast potatoes and the potatoes at other meals were really soggy and weird. The star of the show was the abundant and diverse and colorful, TASTY FRESH FRUIT— wow. Also, the horchata if you can find it. They hide it in a barrel in the corner. ;-) Overall, it’s a beautiful place to spend some family time— the staff will help you if you need anything. It was pretty easy for me to get around with some mobility issues, although it is a large property and depending where your room is, requires a decent amount of walking. The beach is 10/10.
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Nicholas

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs some updating. The toilets in rooms don’t work and are faulty after “repair” The electrical outlets do not work whatsoever. Only outlet that work was the bathroom outlet.
Stayed 3 nights in Nov 2024

8/10 Good

Raymond

Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice clean the service was excellent wishing there was a few more shops for shopping will definitely b back with more family visits
Stayed 6 nights in Nov 2024

8/10 Good

Alissa

Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Entertainment was great and family friendly Costumer Service Delicious food I love the bar tenders
Stayed 3 nights in Nov 2024

6/10 Okay

Laurie

Traveled with partner
Liked: Staff & service
I’ve stayed at atleast 25 all inclusive resorts , mid range usually. This place had great staff, but no pool drink service, you had to wait in line ups all day. Pool service to speak of , it was basically absent. There was line ups at the women’s washrooms by the pool, like waiting 10 minutes just to Pee. The buffet food , was one of the worst , all Mexican tasteless prison food. Even the soya sauce was so watered down at the Japanese place. The Orange juice & all juices were 3/4 watered down . The entertainment bar must’ve been flooded in the past , as it smelled like sewer , when we told them , they sprayed “aroma” and they knew the drill as soon as we complained , so it’s an obvious issue. The staff was really friendly, they worked hard, but couldn’t keep up. We didn’t have a bad time as it was just one of those things, we should’ve paid more and went somewhere nicer, but that’s okay .
Stayed 5 nights in Nov 2024

8/10 Good

kylee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy all around larger resort... Many pools.. Clean beach
Stayed 5 nights in Nov 2024

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good and everyone was friendly. My only complaint is I wish their were more restrooms near the pools.
Stayed 7 nights in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were clean, rooms were clean and the staff were very kind and excellent
Stayed 6 nights in Nov 2024