See all properties
Save

Melia Puerto Vallarta - All inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near La Isla

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Premium Suite, 1 Bedroom, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes
Aerial view
Sundeck
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
The price is SAR 1,089
SAR 1,089 total
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Plasma TV
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Free minibar, in-room safe, individually furnished, blackout drapes

Premium Suite, 1 Bedroom (Master)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Garden View (Junior)

Premium Suite, Garden View (Junior) | Free minibar, in-room safe, individually furnished, blackout drapes

Premium Suite, Garden View (Junior)

Highlights

Balcony
Individually furnished
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Melia Room, Ocean View

Melia Room, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Melia Room, Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front | Free minibar, in-room safe, individually furnished, blackout drapes

Premium Ocean Front

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | Free minibar, in-room safe, individually furnished, blackout drapes

Family Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Melia Garden View

Melia Garden View | Free minibar, in-room safe, individually furnished, blackout drapes

Melia Garden View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Single Room Master With Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Single Room Master With Garden View

  • Sleeps 1
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium With Garden View

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Room Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Quadruple Suite Premium With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Quadruple Suite Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Family Room -5 Guests- Standard With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Double Room Premium With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Double Room Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout drapes

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Sofa Beds and 1 King Bed

View all photos for Single Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Suite Junior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard With Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Twin Sofa Beds

View all photos for Quadruple Suite Premium With Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Standard With Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Premium With Sea View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Similar properties

Pool

Buenaventura Grand Hotel & Great Moments - All Inclusive

Pool
All inclusive
Spa
Kids pool
8.0 out of 10, Very Good, (1067)
The price is SAR 1,401
SAR 1,667 total
includes taxes & fees
7 Jan - 8 January 2025
Buenaventura Grand Hotel & Great Moments - All Inclusive

About the neighborhood

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335

What's nearby

  • International Convention Center - 10 min walk
  • Vallarta Casino - 18 min walk
  • Cruise Ship Terminal - 4 min drive
  • La Isla - 5 min drive
  • Malecon - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Restaurant Magallanes - ‬5 min walk
  • ‪La Barra Cerveceria - ‬5 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬5 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬6 min walk
  • ‪La Terrazza Di Roma - ‬4 min walk

About this property

Melia Puerto Vallarta - All inclusive

All-inclusive family-friendly property near La Isla
Located close to Vallarta Adventures, Melia Puerto Vallarta - All inclusive provides an adjacent golf course, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a body wrap, a body treatment, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include volleyball, basketball, and kayaking. Free WiFi in public areas is available to all guests, along with a terrace and shopping on site.
Other perks at this property include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and multilingual staff
  • Concierge services, wedding services, and karaoke
  • Guest reviews say great things the family-friendly amenities, pool, and helpful staff
Room features
All 324 individually furnished rooms boast comforts such as air conditioning and free stocked minibars, as well as amenities like safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Eco-friendly toiletries and hair dryers
  • Plasma TVs with cable channels
  • Balconies, eco-friendly cleaning products, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Mosaico
  • Rosso Italian Home
  • Mole & Tacos
  • La Palapa
  • Fish House

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Foosball table
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (7061 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Beach towels
  • Music library
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

Does Melia Puerto Vallarta - All inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Melia Puerto Vallarta - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Puerto Vallarta - All inclusive?

Self parking is free at this property.

What time is check-in at Melia Puerto Vallarta - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Melia Puerto Vallarta - All inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Melia Puerto Vallarta - All inclusive?

Yes, the property is all-inclusive. Activities include kayaking, surfing/body boarding, mini golf, and more.

Where is Melia Puerto Vallarta - All inclusive located?

Located in Marina Vallarta, this beachfront property is next to a golf course, 2.6 mi (4.1 km) from La Isla, and within 6 mi (10 km) of Bay of Banderas and Malecon. Vallarta Adventures and Los Arcos are also within 12 mi (20 km).

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1010 reviews" "
Rating 8 - Good. 310 out of 1010 reviews" "
Rating 6 - Okay. 133 out of 1010 reviews" "
Rating 4 - Poor. 72 out of 1010 reviews" "
Rating 2 - Terrible. 68 out of 1010 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had an amazing stay. Property is not too big like the other resorts so it gives off a more intimate stay. All staff members were helpful and were always cheerful. Food on this property was not the best.
Stayed 4 nights in Dec 2024

2/10 Terrible

Azim

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to the hotel, we had to wait around 40 minutes to have our “VIP check-in” because those that book through expedia are treated as “VIP”, which is a BS because i could’ve checked in in the normal stand much faster. It really matters when you travel with small kids. The hotel sent me 2 messages prior to my arrival asking question what time we arrive approximately, to ensure they are ready for our arrival, which is another useless thing, because when we entered the room, it was dirty, there were remains of toothpaste on the sink from previous guests. Also there was only 1 towel while we were 2 adults and 2 kids. I called the reception to ask them to clean the room and bring more towels and the reception lady rudely responded that they only provide one towel and never sent cleaning staff. On the next day i found the guest services manager and complained about this and they quickly fixed everything with room being deep cleaned, however, damage was already done and 1 day gone. I have also left a formal complaint about the rude lady and the cleanliness of the room leaving the approximate call time and date. The room itself was pretty good, however, it is very old and bathroom is a disaster in terms of being clogged all the time and there are many cracks everywhere. AC worked perfect, but thermostat that controls is it junk, no matter what temp you set, it always cools as a one setting. The pool itself was dirty in my opinion because it was heavily congested.
Stayed 9 nights in Dec 2024

8/10 Good

Florin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 12 nights in Dec 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got done spending our honey moon there and we had a wonderful time! Never left the hotel never felt the need to go anywhere else for anything. I would definitely recommend this place if you enjoy a wonderful beach and pool as well as friendly and knowledgeable staff that meat all your needs.
Stayed 5 nights in Dec 2024

6/10 Okay

Sarah

Traveled with family and small children, Traveled with family
Liked: Staff & service
We did not enjoy the food very much. The buffet was ok, but not great. There were only 2 restaurants and the wait time was very long and quality of food really disappointing. The staff tried their best. Kids club takes kids very young, which was a plus for us as it's not common. But it was very unimaginative besides activities, there was no open play at all if a child didn't participate in the scheduled activity
Stayed 6 nights in Nov 2024

6/10 Okay

Catherine

Traveled with partner
Disliked: Property conditions & facilities
Food was ok and property dated. Rooms need major updating
Stayed 13 nights in Dec 2024

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness, staff & service
Service was excellent, lots of staff and bars.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dami

Stayed 2 nights in Nov 2024

8/10 Good

Betzabe Sarai Diaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and staff where great.
Stayed 3 nights in Nov 2024

6/10 Okay

Yandra Espinal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Muy limitada la opción de comida, solo cuentan con dos restaurantes a la carta. La propiedad es antigua y no funciona el internet en la habitación. El servicio es lo que lo hace memorable
Stayed 7 nights in Dec 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is so nice and welcoming.
Stayed 5 nights in Dec 2024

10/10 Excellent

Oleg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend, very good service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Raquel

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Las instalaciones son buenas. El servicio es excelente!
Stayed 3 nights in Dec 2024

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Melia PV is a beachfront all inclusive hotel with 3 dining options available on site - 2 restaurants, 1 buffet and nightly entertainment. Restaurants - 3 star. Service - 5 star. Entertainment (stage) - 3 star but too loud for us to stay & watch. This was a critique heard from many guests. Customer Service - 4 star. Front Desk Service - 3 star. Beach - clean and vendors were non intrusive. Overall I give this hotel 3 stars.
Stayed 9 nights in Nov 2024

10/10 Excellent

David Silva

Stayed 4 nights in Nov 2024

10/10 Excellent

Naiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 4 nights in Dec 2024

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could be less Mexican options. Needs a night club, can still be family friendly.
Stayed 9 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion excelente, mos gusto mucho el hotel y el personal. Volveremos.
Stayed 4 nights in Dec 2024

8/10 Good

JOY Bernice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! I love staying at the Marina. The convenience of being close to the airport and being able to walk to the Marina restaurants. The Meliã is definitely dated, but the rooms were clean. Plugs didn’t work well. A/C barely cool. Scratchy towels. ATM in lobby US dollars only. The front desk wouldn’t exchange US money for Pesos. They just said they don’t offer that service and you have to go to the Marina. I asked to change my pesos to smaller and was told they could only do 400 pesos. The lines for the buffet were long and the food was only sub par. They don’t enforce the no smoking. I know it’s Mexico, but it is supposed to be a smoke free hotel. There were kids everywhere! Only one large pool. No adult only pool. Hence everyone having to get out of the pool because someone pooped in it. At the buffet kids running wild, touching stuff and putting it back. Parents not watching their kids. We know we are a minority in Mexico, but we really felt like it at this resort. The service was not as attentive as I am used to in Mexico. Felt overlooked a lot because we weren’t Mexican and especially because we don’t speak fluent Spanish. You’d be waiting in line and a Hispanic person would come up start speaking Spanish to the person and they would get helped first even if you had been waiting and trying to do so patiently. But, all of that said José Maria our server at the pool was awesome!!! He works so hard. Our drinks were never empty. He really took care of us.
Stayed 9 nights in Oct 2024

10/10 Excellent

Mackenzie James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia was an excellent stay! The staff go above and beyond to make sure you have a great experience! Juan at the front desk and his awesome staff were kind enough to upgrade us for our anniversary. Luis at the pool bar and his staff worked non stuff providing everyone with drinks around the pool. The food at the buffet was always good, everyday had different food selections. I would definitely book and stay again knowing how excellent all of the staff members are at this resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Stayed 11 nights in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Bird hunter in open eating areas!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Adolfo E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service when we arrived Customer service tell us that we are VIP from Expedia and the service was amazing Room,food, everything I’ll recommend
Stayed 3 nights in Dec 2024