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Hotel Riu Jalisco - All Inclusive

3.5 star property
Beachfront property with relaxing spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun loungers, beach towels, windsurfing
2 outdoor pools, pool umbrellas, sun loungers
Courtyard
Reception
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 3 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Hotel Riu Vallarta - All Inclusive

Pool
Breakfast included
All inclusive
Spa
8.4 out of 10, Very Good, (2686)
Hotel Riu Vallarta - All Inclusive

About the neighborhood

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 19 min walk - 1.7 km
  • Flamingos Golf Club - 3 min drive - 3.2 km
  • El Tigre Golf at Paradise Village - 6 min drive - 6.2 km
  • Nayar Vidanta Golf - 7 min drive - 6.5 km
  • Playa Bucerias - 12 min drive - 5.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

All-inclusive eco-certified property near Bay of Banderas
A free breakfast buffet, a nightclub, and a swim-up bar are just a few of the amenities provided at Hotel Riu Jalisco - All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and surfing. Treat yourself to a hot stone massage, reflexology, or a body scrub at Asian Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball, windsurfing, and sailing. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and wedding services
  • A billiards/pool table, secured bicycle storage, and motorized watercraft on site
  • Guest reviews say great things the family-friendly amenities, pool, and helpful staff
Room features
All 700 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Balconies, recycling, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–noon
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Jalisco - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Jalisco - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Jalisco - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Jalisco - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Jalisco - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Jalisco - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Jalisco - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerias and Flamingos Golf Club are also within 2 mi (3 km).

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 540 out of 1357 reviews" "
Rating 8 - Good. 384 out of 1357 reviews" "
Rating 6 - Okay. 215 out of 1357 reviews" "
Rating 4 - Poor. 116 out of 1357 reviews" "
Rating 2 - Terrible. 102 out of 1357 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samantha Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Friendly, welcoming, hospitable and very helpful.
Stayed 7 nights in Nov 2024

8/10 Good

Abigail

Stayed 7 nights in Oct 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the pool with constant adult oriented entertainment. We chose the Jalisco because it was “family oriented” If I wanted a constant miked party, I would have booked the “adult venue”
Stayed 7 nights in Nov 2024

8/10 Good

Corey Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel & property were nice. The pool could have been kept cleaner. Lots of bugs & trash in the pools from the beginning to end of every day. The food was not good & left a lot to be desired. The events & shows were great.
Stayed 7 nights in Oct 2024

8/10 Good

Agustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal te hace sentir como en casa
Stayed 7 nights in Nov 2024

10/10 Excellent

JEANNETT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, everyone is super friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was exceptional. Food was very good. Was able to access all the "special" restaurants without an issue (other than one, but it was an unusual situation). We aren't pool or nightlife people, so can speak to the shows, etc. Needed to make use of local medical services due and had no issues at all. 2nd time at this resort and thoroughly enjoyed it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yordan

Liked: Cleanliness, staff & service, property conditions & facilities
Super bueno la comida la atención todo
Stayed 3 nights in Nov 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I have dietary restrictions and they were very accomodating
Stayed 4 nights in Nov 2024

10/10 Excellent

Frances Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely location and property, staff were friendly and helpful, some fun activities and very clean. I didn’t like it was very echoey and noisy. Too many kids.
Stayed 7 nights in Nov 2024

6/10 Okay

Shaun

Liked: Cleanliness, staff & service
Stayed 8 nights in Nov 2024

10/10 Excellent

Ramón

Stayed 5 nights in Aug 2024

8/10 Good

Carlos Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities
We come to Riu first time. We like this resort and most probably will comeback next vacation. The stuff at the front desk very professional and good communication in English. The food in buffet, Italian and stake house restaurants very good. The services is good too. The room is clean. We like the beach very much.
Stayed 14 nights in Oct 2024

6/10 Okay

Tamara lynn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Food was sub par the staff was friendly and helpful
Stayed 7 nights in Oct 2024

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cockroaches and it was supper dirty. Including the pool.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Am very happy with the employees all the employees are very nice and so kind 🙏🙏🙏♥️♥️♥️♥️ But there is something I’m not happy with and thats the food , the food its not really good in all the restaurante NOT REALLY GOOD 👎👎👎👎👎
Stayed 7 nights in Oct 2024

4/10 Poor

Anglea

Stayed 3 nights in Oct 2024

2/10 Terrible

Anania

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a getaway weekend
Stayed 3 nights in Oct 2024

10/10 Excellent

Colette Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it had entertainment and it was great
Stayed 7 nights in Oct 2024

8/10 Good

Ana R. Lopez

Liked: Cleanliness, staff & service
Le falta un poco de mantenimiento como pintura y algunos azulejos y adoquines del area de las albercas
Stayed 7 nights in Oct 2024

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is horrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pedro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was very nice. Food was amazing. The thing I didn’t like was the loud noise at 2:00 AM. Couldn’t fall asleep until about 4:00 AM.
Stayed 7 nights in Oct 2024