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Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

Exterior
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
5 bars/lounges, 2 poolside bars, swim-up bar
On the beach, beach cabanas, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Hot Tub
The price is SAR 1,501
SAR 1,501 total
includes taxes & fees
23 Jan - 24 Jan

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Rock Royalty Ocean view Double beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Rock Royalty Ocean view Double beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View King

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Pool View (Family)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room, 2 Bedrooms, Pool View (Family)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 69 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant) | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, 2 Bedrooms, Ocean View (Rock with Personal Assistant)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Partial Ocean View Double Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (PURE WELLNESS)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds (PURE WELLNESS)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Diamond)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Room, 1 King Bed, Ocean View (Diamond)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Ocean view king

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Rock Royalty Ocean view king

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All inclusive
9.2 out of 10, Wonderful, (1001)
The price is SAR 1,897
SAR 1,897 total
includes taxes & fees
26 Jan - 27 Jan
Velas Vallarta Suites Resort All Inclusive

About the neighborhood

Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732

What's nearby

  • Paradise Plaza Shopping Center - 4 min walk
  • Vallarta Adventures - 2 min drive
  • Nayar Vidanta Golf - 3 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 3 min drive
  • Nuevo Vallarta Beach - 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 18 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Copán Sunset Sky Bar - ‬10 min walk
  • ‪Tulum Restaurant - ‬1 min drive
  • ‪Ciao - ‬3 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

Luxury all-inclusive property near Bay of Banderas
Close to Nuevo Vallarta Beach and Nayar Vidanta Golf, Hard Rock Hotel Vallarta - All Inclusive provides free cooked-to-order breakfast, an adjacent golf course, and 2 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach cabanas, and scuba diving. Treat yourself to aromatherapy, a detox wrap, or a sports massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include volleyball, beach yoga, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a free grocery shopping service.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, smoke-free premises, and a TV in the lobby
  • Beach umbrellas, tour/ticket assistance, and free newspapers
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 348 individually furnished rooms offer comforts such as private indoor spa tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Market
  • Frida
  • Zen
  • Ciao
  • Ipanema

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Frequently asked questions

Does Hard Rock Hotel Vallarta - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hard Rock Hotel Vallarta - All Inclusive pet-friendly?

Yes, Hard Rock Hotel Vallarta - All Inclusive allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Vallarta - All Inclusive?

Check-out is at noon.

Does Hard Rock Hotel Vallarta - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1000 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Vallarta - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include surfing/body boarding, bicycling, volleyball, and more.

Where is Hard Rock Hotel Vallarta - All Inclusive located?

Located in Nuevo Vallarta, this beachfront property is next to a golf course and within a 10-minute walk of Nuevo Vallarta Rivera Farmer's Market and Bay of Banderas. El Tigre Golf Club and Paradise Plaza Shopping Center are also within 1 mi (2 km).

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was nice. Room service was great! Johan checked us in at reservation desk-very professional and friendly. Outside jacuzzi’s didn’t appear very clean so skipped those. The overall service was good. The only real complaint was in setting up additional packages ie the sunset tour. We cancelled 24 hours in advanced as requested and still have not been refunded our money. The supervisor was rather rude and told us auditors there on Monday so there was nothing he could do. Feel like we have gotten the total run around and not much professionalism with this issue. Not my problem that Hotel doesn’t employee workers who know how to refund an excursion that was properly cancelled.
Stayed 2 nights in Jan 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel!
Stayed 7 nights in Jan 2025

6/10 Okay

Derek

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, the service at this resort is exceptional, and the staff goes above and beyond to ensure your stay is unforgettable. Diana had everything prepared for our arrival and checked in with us throughout the stay, ensuring every detail was perfect. The resort itself is immaculate, the food is outstanding, and the entertainment team truly stands out. A special shout-out to Kevin, Georgia, and Ash from Entertainment, who created an experience like no other. Gregorio and Morgan kept us refreshed poolside during the day, and when evening arrived, Manuel took over at the Sun Bar, making sure our night was just as enjoyable. Their dedication and hospitality made our trip truly special.
Stayed 7 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa Fay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, would definitely return and bring our kids next time too.
Stayed 7 nights in Jan 2025

8/10 Good

Mirella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view that our room was nice but late at night once the music started at the sunbar was loud the music stop at 1am.
Stayed 3 nights in Jan 2025

6/10 Okay

cory, st.albert

Traveled with partner
It’s to divided, they only cater to the members,
Stayed 7 nights in Jan 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience I would do it again
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked most everything. There was one night we ordered room service and it never showed up. Also, it was very loud in this section where we stayed all night. Would love to come back though.
Stayed 7 nights in Jan 2025

8/10 Good

Andreea

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Good family friendly hotel with 2 great pools and located on a sandy swimmable beach
Stayed 7 nights in Dec 2024

10/10 Excellent

Omar Hodoyan, Jamul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an amazing staff. They were kind and helpful, everyone rushed to help us in any way. The beach was very peaceful but the party was awesome!!! They have super fun events every night for the whole family and adults. New year eve party was fantastic and unforgettable. Very happy with Hard Rock experience, will definitely return.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of on the louder side in general. But the food and staff were great making the whole week we stayed there totally worth it. I’d stay there again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Joe Albert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trying to find a place to sit by the pool is almost impossible as they allow guest to put there stuff on chairs and leave them unattended for hours let alone the staff putting a number of chairs for there Legendary guest and not being used, food was limited and not all that good, rooms were of an older age and not kept up, air conditioner didn’t keep the room cool enough and made it feel humid. I highly highly NOT recommend this place, Hard Rock Puerto Vallarta was a big disappointment.
Stayed 5 nights in Jan 2025

6/10 Okay

Mauricio

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Highly recommend.
Stayed 8 nights in Dec 2024

6/10 Okay

Levi Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice friendly resort. Promised a credit for hotel extras and excursions. Read fine print. Found out after even booking excursions at the hotel it was only available for the spa...
Stayed 7 nights in Dec 2024

8/10 Good

Lian Fa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun activities. I like how no reservations were required for the restaurants, you just had to wait. Portion sizes in most of the restaurants were small so you need to order several dishes. Some of the shows were good. Service was pretty good but not excellent. The buffet needed more food options.
Stayed 5 nights in Dec 2024

6/10 Okay

Vilma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
My expectations as it is a hard rock hotel were not met. We have been too smaller all inclusive resorts that definitely had more amenities and better food options. Most if not, all of the restaurants had buffets and not many à la carte options. I will say that bell boy, reception staff, spa staff and servers gave us amazing service. The Host, how ever all seemed to hate their jobs and were rude. We had made a reservation for New Year’s Eve for 13 people when we went up to the restaurant, they had our party down for eight people instead. They had a table already sat outside of the restaurant to accommodate for New Year’s Eve event. They didn’t seem to like their table and requested a table inside instead. Although their reservation was at the same time as ours, and they had already been sat, they moved them inside the restaurant and sat us outside where the other table didn’t wanna be. Host or manager for Frida Restaurant who ever she was was very rude. That is all. It wasn’t horrible, but I did have higher expectations for Hard Rock.. I will say Karla and Monica gave my husband and I amazing massages during our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the staff, friendly helpful. Clean lots of fun things to do.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesse

Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, the views were gorgeous.
Stayed 6 nights in Dec 2024

10/10 Excellent

PATRICIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the variety of restaurants, places to sit around the pool and on the beach, the staff and basically everything about the resort!
Stayed 7 nights in Dec 2024