Find Resorts & Hotels with Spas in Hoan Kiem

"Such a lovely hotel - the staff were so helpful and friendly!"

"Stayed in the Royal palace hotel for 3 days over the weekend. I would strongly advise people to stay if you find that the price is agreeable. As an expat living in Malaysia I found that this was the case. The room we stayed in was spacious and convient and the toilets were of a very high standard. The staff were very hospitable. In particular Angela and Suly, they provided us with any information that we needed. They were very helpful with all general enquiries and more. The food was of a very good standard. As a vegetation accompanied by meat eaters I found it delicious. From pancakes to pumpkin soup to omelettes the hotel provided all of us with an excellent start to the day.I really enjoyed my stay there. The place is at a good point. Hanoi is like New York, using a grid system, and it was very easy to get around.Overall good value for money."

" The staff are amazing,great service, served as a base for our stay in northern vietnam and nothing was a problem for them. Rooms are clean, and the deluxe room is worth the extra money. The service alone was worth every penny. "

"We really enjoyed our stay here. We stayed for 2 nights, were on a cruise for a night and then came back to the hotel again. The staff were lovely and very helpful. The surroundings were nice and we really liked the room and decor. Breakfast was really good and we had a lot of choice and the offered extra options. Would recommend and definitely stay here again. Thanks to Kevin for his nice welcome and great English, they were lovely with my Vietnamese partner too. Easy to walk to the main areas of the city to see things and get around. "

"Above all, I would say that the hotel staff is fabulous. They are kind, attentive, friendly, and could not have been more welcoming. The only issue that we had was concerning the park next to our hotel room that was blasting music day and night. After traveling over 20 hours, it would’ve been nice to have been able to get a good night sleep. I will also note that there were a lot of Scaffolding and miscellaneous extra hotel stuff that was stacked outside of our window of the bathroom. I thought that was unprofessional and would have preferred not to have had to look at it. "

"The property is lovely & located in the heart of Old Town. Staff are extremely attentive & friendly. Great room (911) Variety of options at breakfast Lovely pool area. Beautiful hotel. Didn’t take too kindly to the noise from the large Indian group checking in while we checked out. Hotel reception apologised, although it wasn’t the hotels fault."

"The staff is amazing. Very nice and so helpful. The location is on a quieter street but still very busy in the middle of the old quarter. Walkable everywhere. "

"Very nice stay , good service special those staff in clubs lounge level 20"