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Matilda Boutique and Spa Hotel

4.0 star property
Hotel with a full-service spa, a short walk to Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matilda Boutique and Spa Hotel

1 bedroom, down comforters, memory foam beds, minibar
Terrace/patio
Junior Double Room, City View | View from room
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Executive Twin | Street view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is SAR 161
SAR 182 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Twin

LCD TV

Executive Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Double Room, City View

Junior Double Room, City View | 1 bedroom, down comforters, memory foam beds, minibar

Junior Double Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room, City View

Junior Twin Room, City View | Living area | LCD TV

Junior Twin Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony | 1 bedroom, down comforters, memory foam beds, minibar

Matilda VIP Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double | 1 bedroom, down comforters, memory foam beds, minibar

Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Memory foam bed
Down duvet
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down comforters, memory foam beds, minibar

Executive Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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Room

Hanoi Lotus Boutique Hotel

Breakfast included
Spa
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1718)
The price is SAR 257
SAR 291 total
includes taxes & fees
4 Dec - 5 Dec
Hanoi Lotus Boutique Hotel

About the neighborhood

Map
73 Ma May, Hang Buom, Hanoi, Ha Noi, 10000

What's nearby

  • Quan Chuong Gate - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Opera House - 18 min walk - 1.5 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Quán Nhậu Bia Hơi - Lương Ngọc Quyến - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk

About this property

Matilda Boutique and Spa Hotel

Upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and Quan Chuong Gate are located near Matilda Boutique and Spa Hotel, which provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Indulge in a massage, a body treatment, and a body scrub at the onsite spa. Be sure to enjoy a meal at Lotus Restaurant, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and luggage storage
  • A 24-hour front desk, coffee/tea in the lobby, and free newspapers
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All guestrooms are individually furnished, and feature comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Cantonese), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: VND 150000 for adults and VND 70000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Lotus Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 67
  • Hand-held showerhead
  • 5 stairs to reach property
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property will serve à la carte breakfast from January 28-31, 2025. Buffet breakfast service will resume on February 1, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 460000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Frequently asked questions

Is Matilda Boutique and Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matilda Boutique and Spa Hotel?

This property doesn't offer parking.

What time is check-in at Matilda Boutique and Spa Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Matilda Boutique and Spa Hotel?

Check-out is at noon.

Does Matilda Boutique and Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 432000 per vehicle applies.

Where is Matilda Boutique and Spa Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Ta Hien Street, Quan Chuong Gate, and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 25 minutes.

Matilda Boutique and Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 255 reviews" "
Rating 8 - Good. 67 out of 255 reviews" "
Rating 6 - Okay. 19 out of 255 reviews" "
Rating 4 - Poor. 12 out of 255 reviews" "
Rating 2 - Terrible. 9 out of 255 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rochelle Grace

Traveled with group
Disliked: Amenities
The place is clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Saito, Setagaya-ku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended in Hanoi! Staffs are very kind and helpful. They cared us customers well. Always cleaned lobby and keep our room comfortable and change bed sheets new everyday. We had enough hot shower. Specially their Vietnam cuisine breakfast(included to the fee) was more than excellent! Really loved juicy bacon and duck and Vietnam spring roll ;) They offered massage spa. My partner got it said very nice quality. The location was also perfect. It was just in Old Town so accessible to everywhere, however, glad still quiet inside the hotel. We asked to pick-up from and sending to airport, and one day-tour to halong bay through this hotel then they arranged for us well. Comparing to other the same class hotels, this was very reasonable and worth more than the price. Really appreciate to lovely staffs to make our stay comfortable :) Vietnamese people are so kind and lovely. If visiting Hanoi again, we must stay this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities
A good little hotel with friendly staff. Rooms are decorated nicely but our 3 rooms didn’t have a window so that was our only disappointment.
Stayed 1 night in Oct 2024

10/10 Excellent

Emi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and so helpful. Beautiful hotel to stay very convenient to wherever.
Stayed 2 nights in Oct 2024

8/10 Good

Eun kyung

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff was so kind. Good location for everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Not the same as pictured, dirty bathroom, fridge did not work even after they replaced it, safe did not work, the bathroom is dangerour because there is no slip resistant mat anywhere. The breakfast was sub par & over all the hotel was much simpler/smaller than the pictures online showed
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and helpful.
Stayed 7 nights in Jun 2024

10/10 Excellent

Cam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe.
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel. Easy to walk everywhere. Breakfast was delicious
Stayed 2 nights in Apr 2024

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Terrible. They wouldn’t serve us coffee when we asked and told us to go elsewhere. Would only issue us one room key and came in our room when we put do not disturb on. They tried charging us to clean our sheets which is just ridiculous. Not helpful. Noisy area. No rooftop bar just a fridge with dragonfruit in.
Stayed 2 nights in Apr 2024

8/10 Good

Kristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter of Hanoi. Most sights within walking distance. Spacious rooms and a tasty breakfast.
Stayed 7 nights in Apr 2024

10/10 Excellent

HUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Place was in the Old Quarters of Hanoi. Easy to walk everywhere

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. Close to a lot of the popular sites in Hanoi. The hotel is clean and modern. The staff is great, they recommended restaurants and tours to join while staying in Hanoi. I would recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Ti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very nice and Service super good, breakfast very delicious.
Stayed 1 night in Mar 2024

8/10 Good

mark

Great location, would stay there again.
Stayed 2 nights in Feb 2024

2/10 Terrible

KERRI

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Elvira

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing first the hotel is in amazing area central location. BUT the rooms are very outdated, small, poorly maintained. The staff is kind and welcoming. Breakfast is ok. ( lots of options around the hotel very cheap food). And most important!!!!!! We booked the hotel a head of time and planned to stay for 5 nights. Reservation was approved by property. After 2 nights at the hotel we were notified by the staff that we have to leave the day after because it’s holiday and they are all leaving home the hotel will be closed for 4 days!!!!!!

4/10 Poor

Trung

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. As a Platinum member, Expedia said the hotel should have given us free upgrade when rooms are available, especially when the pricing on the booked rooms and the upgraded rooms are the same ($50). We did not received it upon check-in request, nor the Welcome Drinks (both times as we had booked couple days earlier). No bell/door service to help with luggage. Coffee was served room temperature. Rooftop bar was nonexistent. Definitely not you 4 stars hotels. Expedia needs to reclassify them. Everything seems old. Breakfast was below average compared to other hotels.
Stayed 1 night in Feb 2024

4/10 Poor

Trung

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
NOT a 4 stars hotel, more like a 2 stars. We have been traveling in Vietnam for 2 months so we have stayed in lots of hotels. No Welcome drinks, No Bell/Door service for help with luggage from street ornto room. Small family operation which we often love to support. No table service. Breakfast so-so. No free upgrades for Platinum members on Expedia upon request at check-in--there were two Junior Suites (for same price) but they did trade us up. :-(

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun area, clean and feels like a luxury hotel. The spa services are a bit unorthodox. Didn't enjoy the pedicure I received. Other than that, the staff was welcoming and helpful!
Stayed 2 nights in Jan 2024